Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isabella Williams

Medford,OR

Summary

Dynamic customer service professional with extensive experience at Ashley Furniture, excelling in payment processing and active listening. Proven track record of enhancing customer satisfaction and driving sales through effective communication and critical thinking. Committed to maintaining organized environments and fostering positive customer relationships to achieve business goals.

Overview

7
7
years of professional experience

Work History

Sales Associate

Macys
2023.05 - 2025.08

Assisted customers in fitting room selections and maintained cleanliness of areas. Supported merchandise recovery by restocking items efficiently. Facilitated sales transactions while providing customer service.

Customer Service Representative

Ashley Furniture
2025.08 - Current

Assisted customers in processing transactions efficiently. Prepared and cooked meals according to customer orders. Maintained cleanliness and organization of work areas.

Sales Associate

American Eagle
2023.01 - 2023.06

Assisted customers in fitting rooms with garment selection and fitting adjustments. Managed cash register operations efficiently to ensure smooth transactions. Maintained cleanliness and organization of fitting rooms for an optimal shopping experience.

Sales Associate

Kohls
2023.01 - 2023.06

Assisted customers in fitting rooms by providing support and guidance. Conducted recovery operations to maintain organization and cleanliness in merchandise areas. Performed stocking duties to ensure shelves were fully stocked and accessible.

Sales Associate

Marshalls
2022.02 - 2022.07
  • Assisted customers in locating merchandise and providing product information.
  • Maintained organized sales floor, ensuring products were stocked and displays updated.
  • Processed transactions accurately and efficiently at point-of-sale terminals.
  • Collaborated with team members to achieve daily sales goals and enhance customer service.
  • Implemented promotional displays, increasing product visibility and encouraging sales.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Crew Member

Burger King
2021.07 - 2022.02

Processed customer transactions efficiently. Assisted in taking orders for food and beverages. Performed cleaning duties to maintain a tidy environment. Operated dishwasher to ensure cleanliness of kitchenware. Prepared meals according to customer specifications.

Crew Member

Mcdonalds
2020.03 - 2020.10

Assisted customers in processing transactions efficiently. Prepared and cooked meals according to customer orders. Maintained cleanliness and organization of work areas.

Education

High School Diploma -

Connections Academy
California
2022

Skills

Customer service

Active listening

Critical thinking

Data entry

Computer proficiency

Payment processing

Customer satisfaction measurement

Timeline

Customer Service Representative

Ashley Furniture
2025.08 - Current

Sales Associate

Macys
2023.05 - 2025.08

Sales Associate

American Eagle
2023.01 - 2023.06

Sales Associate

Kohls
2023.01 - 2023.06

Sales Associate

Marshalls
2022.02 - 2022.07

Crew Member

Burger King
2021.07 - 2022.02

Crew Member

Mcdonalds
2020.03 - 2020.10

High School Diploma -

Connections Academy