Team-oriented and customer-centered Banquet Server with a passion for providing guests with a positive experience by executing professional events to an exquisite standard. Works well in large teams or small groups for private events.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Banquet Server
The Crossings at Carlsbad
Carlsbad, CA
04.2022 - Current
Arranged place settings with clean tablecloths, napkins, and tableware, ensuring it is up to the host's standards.
Collaborated with kitchen staff to deliver food smoothly, adapting service based on customer requests and kitchen readiness.
Provided exceptional service to up to 230 people.
Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Cued wedding ceremony, following a structured timeline seamlessly.
Trained many new banquet staff members and ensured they received substantial training up to my and the venue's standards.
Waitress / Lead Hostess
Fish House Vera Cruz
San Marcos, CA
09.2019 - 12.2021
Provided exceptional service to a high volume of daily customers.
Checked with guests to get feedback on food served, resolved issues, brought additional items, and refilled beverages.
Assisted in preparing salads, appetizers, and desserts to speed up food service.
Education
Associate of Science - Biology
Palomar College
San Marcos
05-2024
Skills
Menu Memorization
Guest Needs Analysis
Event Set Up / Teardown
Fine Dining Service
Punctual and Reliable
Team member development
Affiliations
Palomar Hospital Birth Center volunteer (04/2023 - Current)