Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

isabella zory

Hayward,CA

Summary

Dynamic and reliable server with a strong work ethic, honed at Olive Garden, excelling in multitasking and exceptional customer service. Proven ability to enhance guest experiences through effective upselling and teamwork, ensuring high-quality service and satisfaction in fast-paced environments. Skilled in cash handling and maintaining regulatory compliance.

Overview

5
5
years of professional experience

Work History

Server

Olive Garden
12.2022 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Cashier

Kennedy Park Snack Shop
04.2022 - 07.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Paper Grader

PEL Learning Center
02.2020 - 02.2022
  • Graded raw materials based on checklist of quality standards.
  • Improved student performance by providing constructive feedback on assignments and tests.
  • Removed items of inferior grades from production lines and collected for alternate use or disposal.
  • Managed deadlines effectively, ensuring timely completion of all required tasks while maintaining high-quality standards throughout the evaluation process.

Education

High School Diploma -

Chabot College
Hayward, CA
06-2024

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Customer service
  • Safe food handling
  • Menu memorization
  • Food running
  • Team collaboration
  • Sales expertise
  • Sales techniques
  • Quality control
  • Performance improvement
  • Suggestive selling
  • Relationship management
  • Item promotion
  • Menu presentation
  • Regulatory compliance
  • Food safety
  • Effective customer upselling
  • Cool under pressure
  • Team leadership
  • Multitasking
  • Reliability
  • Warm and friendly
  • Team player

Interests

Passionate about the intersection of political science and economic policy, with a focus on understanding how government systems, public policy, and global institutions drive economic transformation Experienced in analyzing the impact of legislation, political movements, and international relations on market trends and economic development Skilled in research, data interpretation, and policy analysis, with a commitment to shaping equitable and sustainable economic outcomes through informed political strategies

Timeline

Server

Olive Garden
12.2022 - Current

Cashier

Kennedy Park Snack Shop
04.2022 - 07.2022

Paper Grader

PEL Learning Center
02.2020 - 02.2022

High School Diploma -

Chabot College