Isabelle Andrews
Kent
Summary
Hard worker with five years of experience in the food service industry. Quick learner and solution-oriented when presented with new tasks. Prioritizes guests' enjoyment throughout the dining experience, . Proficient in handling cash and card transactions, along with an understanding of multiple POS systems.
Personable and adaptable individual with knack for delivering exceptional customer service and creating memorable dining experiences. Possesses strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to positive dining atmosphere and ensure guest satisfaction.
Overview
4
4
years of professional experience
Work History
Team Lead
Piada Italian Street Food
07.2024 - Current
- Worked directly with customers to create a customized meal that caters to their needs.
- Following proper health safety protocols while preparing fresh meat and vegetables.
- Organization and execution of catering orders.
Server
Battleground Bar and Taproom
07.2024 - 08.2024
- Working in a high-pressure fast environment while delivering excellent service to guests.
- Learning a diverse menu with continuously changing specials.
- A rich understanding of Mexican culture and its connection with the food that is served.
- Using the Toast POS system efficiently while handling both cash and card payments.
Server
Bravo! Cucina Italiana
05.2022 - 01.2024
- Delivered exceptional customer service to create a memorable and enjoyable experience for our guests, regardless of challenging work conditions and stress levels.
- Memorization of intricate menu items, including comprehensive details about alcoholic beverages and their proper pairing.
- Effectively managed a substantial volume of guests and large parties.
- Ensured a comfortable dining experience by treating guests with respect and catering to guests with children, the elderly, and special needs.
- Assisted other servers by running food items, drinks, or bussing tables.
Education
Bachelor of Liberal Arts - English
Kent State University
Kent, OH05.2026
Skills
- Attention to detail
- Employee training
- Exceptional customer service
- High volume dining
- Order accuracy
Timeline
Team Lead
Piada Italian Street Food
07.2024 - Current
Server
Battleground Bar and Taproom
07.2024 - 08.2024
Server
Bravo! Cucina Italiana
05.2022 - 01.2024
Bachelor of Liberal Arts - English
Kent State University