Isabelle Fernandez
Burnsville,NC
Summary
Dynamic customer service professional with a proven track record at the North Carolina Aquarium, excelling in cash handling and customer relations. Recognized for enhancing visitor engagement through effective communication and teamwork, consistently ensuring positive experiences and operational efficiency. Committed to reliability and maintaining high standards in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Cashier
North Carolina Aquarium
Kill Devil Hills, NC
05.2025 - 09.2025
- Assisted customers with inquiries, ensuring positive experiences.
- Promoted membership programs to enhance visitor engagement and retention.
- Managed inventory of merchandise, ensuring timely restocking for optimal sales performance.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Barista
Kill Devil Hills, NC
04.2023 - 10.2024
- Prepared high-quality beverages following standardized recipes and presentation guidelines.
- Maintained cleanliness and organization of work area to ensure compliance with health and safety standards.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly to enhance guest experience.
- Operated point-of-sale system efficiently, processing payments and managing cash transactions accurately.
Education
Bachelor of Science - Communication Sciences And Disorders
Appalachian State University
Boone, NC06.2026
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Cash handling
- Time management skills
- Team collaboration
- Reliability and punctuality
- Customer relations
Timeline
Cashier
North Carolina Aquarium
05.2025 - 09.2025
Barista
04.2023 - 10.2024
Bachelor of Science - Communication Sciences And Disorders
Appalachian State University