Summary
Overview
Work History
Education
Skills
Timeline
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ISABELLE JOLEE SANTIAGO

ISABELLE JOLEE SANTIAGO

Brooklyn,NY

Summary

Recent Political Science and Criminology graduate with hands on legislative internship experience and a strong foundation in legal research, administrative support, and client relations. Highly organized, adaptable, and eager to contribute to a legal team as a paralegal/legal assistant. Skilled in managing deadlines, communicating effectively, and maintaining confidentiality in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Bartender

Bowdens
07.2024 - 06.2025
  • Utilize upselling techniques, strong multi-tasking skills, and work quickly under pressure.
  • Strong communication skills evidenced by clear and concise interactions with customers to gather orders, provide recommendations, and relay information to colleagues, resulting in smooth operations and satisfied guests.
  • Familiarity with various POS systems, enabling swift and accurate processing of orders and payments, minimizing wait times and maximizing customer satisfaction.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.

Legislative Session Intern

Mark Anderson Government Consulting Firm
02.2024 - 06.2025
  • Assist in advocating for clients before the Florida Legislature and Executive branches, gaining a comprehensive understanding of the legislative process.
  • Track bills and amendments, monitor committee meetings, and prepare detailed summaries for the MAGC team and clients.
  • Maintain relationships with clients and coordinate meetings with legislators, executive branch leaders, and lobbyists.
  • Assisted in securing $9.97 million in state appropriations for 13 of 17 client budget projects during 2025 Florida Legislative Session.
  • Provide administrative support, including organizing events and generating reports.


Director of Events

Encompassed Ent.
11.2023 - 05.2025
  • Demonstrated strategic planning skills by conceptualizing event themes, developing comprehensive timelines, and coordinating with vendors, resulting in seamless event execution and high attendee satisfaction.
  • Proven ability to manage event budgets effectively, negotiating vendor contracts and implementing cost-saving measures without compromising the quality of the event experience.
  • Exceptional leadership skills evidenced by directing event teams, including staff, volunteers, and external contractors, to ensure cohesive collaboration and flawless execution of event logistics.
  • Boosted brand visibility through targeted marketing campaigns and strategic social media presence, driving increased inquiries for event services.


Marketing Team Member

Top Tier Hospitality
04.2023 - 04.2024
  • Enhanced promotional efforts, resulting in a significant uptick in engagement and attendance.
  • Drove participant growth through targeted digital and on-campus campaigns.
  • Utilized innovative strategies to effectively increase engagement and participant numbers.

Assistant

Jim Ginas/Modular Solutions
05.2023 - 09.2023
  • Provided administrative support in preparing materials and documents.
  • Assist the CEO by answering calls, taking messages, organizing files, relaying urgent messages in a timely and professional manner, and scheduling appointments.
  • Paid close attention to detail to ensure accuracy in data entry, transcription, and other tasks.

Education

Bachelor of Science - Political Science, Criminology

Florida State University
Tallahassee, Florida
05.2025

Skills

  • Office administration
  • Customer Service
  • Data Entry
  • Teamwork
  • Multitasking
  • Strategic Planning
  • Budget Management
  • Client communication
  • Document drafting
  • File organization

Timeline

Bartender

Bowdens
07.2024 - 06.2025

Legislative Session Intern

Mark Anderson Government Consulting Firm
02.2024 - 06.2025

Director of Events

Encompassed Ent.
11.2023 - 05.2025

Assistant

Jim Ginas/Modular Solutions
05.2023 - 09.2023

Marketing Team Member

Top Tier Hospitality
04.2023 - 04.2024

Bachelor of Science - Political Science, Criminology

Florida State University

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