Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Isabelle Maynor

Fenton,MI

Summary

Resourceful universal member service representative with a strong background in financial transactions and customer education. Committed to promoting financial literacy while ensuring compliance and swift problem resolution, ready to drive member satisfaction and loyalty.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Universal Member Service Representative

Financial Plus Credit Union
02.2024 - Current
  • Assisted members with account inquiries and transaction processing to enhance customer satisfaction.
  • Educated members on credit union products and services, promoting financial literacy and engagement.
  • Resolved member issues promptly, ensuring compliance with policies and procedures.

Volleyball Coach

Arsenal Volleyball Club
01.2021 - Current
  • Developed training programs enhancing player skills and performance.
  • Coordinated practice sessions, ensuring effective use of time and resources.
  • Established a supportive environment that encouraged growth, accountability, sportsmanship among players.

Server

Scratch BBQ
10.2023 - 08.2024
  • Delivered exceptional customer service, ensuring a positive dining experience for all guests.
  • Managed multiple tables simultaneously, demonstrating efficiency in high-pressure environments.
  • Trained new staff on menu offerings and proper service techniques, fostering a knowledgeable team.
  • Developed strong relationships with regular customers to enhance loyalty and repeat business.

Server

Fireplace Bar and Grill
09.2023 - 02.2024
  • Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
  • Implemented workflow improvements that enhanced table turnover rates during peak hours.
  • Resolved customer inquiries and complaints promptly, maintaining satisfaction and retention levels.
  • Maintained cleanliness and organization of dining area, adhering to health and safety regulations.

Education

High School Diploma -

Flushing High School
Flushing, MI
05-2020

Skills

  • Customer service
  • Relationship building
  • Financial transactions
  • Product sales

Certification

  • Certified Credit Union Financial Counselor

Timeline

Universal Member Service Representative

Financial Plus Credit Union
02.2024 - Current

Server

Scratch BBQ
10.2023 - 08.2024

Server

Fireplace Bar and Grill
09.2023 - 02.2024

Volleyball Coach

Arsenal Volleyball Club
01.2021 - Current

High School Diploma -

Flushing High School

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