ISABELLE PEREZ
Passaic,NJ
Summary
Experienced Exercise Physiologist and Medical Receptionist with over 5 years of experience in the medical field. Master degree in Exercise Physiology and BLS certification. Extensive experience in exercise programming, supervision and education of patients in cardiac recovery, while also verifying insurances, patient registration, and customer service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Service Representative
Citymd Urgent Care
07.2022 - Current
- Organizes and maintains patient charts with proper classification and filing systems
- Registers patients by verifying records to update computer system and patient charts
- Oversees patient registrations by collecting information, verifying benefits and submitting paperwork
- Obtains insurance verification, collects co-payments, and resolves discrepancies
- Accesses patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations
- Obtains proper authorization and identification to release confidential medical records
- Refers patients to appropriate professionals and specialists if needed
- Schedules patient appointments over phone and in person, maximizing productivity
- Supports hospital and clinic operations using customer service skills and detailed system knowledge
- Documents and manages patient information in computer system
- Maintains awareness of patient temperament in lobby to curtail frustrations or communication issues.
Exercise Physiologist
RWJ Barnabas Health Medical Group
07.2022 - 05.2023
- Performed EKG for pediatric, high school, and collegiate athletes in cardiac screenings
- Performed concussion baseline testing for pediatric and high school level athletes
- Performed neuromuscular function and fitness assessments for adult patients recovering from Parkinson's Disease
- Demonstrated correct posture and form to patients and watches exercises for potential problems
- Identified and properly documents patient goals, evaluates progress and pain reevaluation
- Assisted patients with physical movements to help restore function, improve range of motion, and lessen pain and disability
- Planned and taught exercise therapy for patients through application of test metrics
- Assisted in program development with home-based exercises and enhancement of current specialized programs.
Medical Assistant
Clifton Medical Care
01.2022 - 07.2022
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies
- Measured vital signs and took medical histories to prepare patients for examination
- Assessed, documented and monitored vital signs for patients within outpatient setting
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment
- Educated patients about medications, procedures and physician's instructions
- Organized charts, documents and supplies to maintain team productivity
- Collaborated with local pharmacies to resolve and clarify issues with patient medication
- Cleaned and maintained medical equipment following procedures and standards.
Cardiac Rehabilitation Intern
Hackensack Meridian Health
09.2019 - 05.2022
- Monitored patients' resting and exercising blood pressure and heart rates before, during and after procedures
- Assisted patients with preparing for their session by connecting the heart rate monitor and attaching
- EKG leads in their proper location
- Provided one-on-one exercise instructions for warm-up and cool-down sessions
- Recorded observations and baseline measurements to maintain accurate medical records
- Educated patients on cardiac conditions, medication compliance, lifestyle modifications, stress management, and treatments in easy-to-understand terminology
- Assessed current level of fitness by performing Fitness Tests to determine MET level
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines
- Monitored patient responses to medications and exercises and adapted to individual requirements.
Education
Master of Science - Exercise Physiology
William Paterson University of New Jersey
Wayne, NJ05.2022
Bachelor of Science - Exercise Science
William Paterson University of New Jersey
Wayne, NJ08.2020
Skills
- Friendly, Positive Attitude
- Customer Service
- Computer Skills
- Multitasking
- EMR systems
- HIPAA
- Insurance Verification
- Medical Office Experience
- Patient Care
- Hospital Experience
- Medical Scheduling
- Athenahealth
Certification
- BLS Certification; American Heart Association - 2022
- CPR, First Aid, and AED; American Heart Association - 2022
- ACSM Membership; American College of Sports Medicine - 2019
Timeline
Patient Service Representative
Citymd Urgent Care
07.2022 - Current
Exercise Physiologist
RWJ Barnabas Health Medical Group
07.2022 - 05.2023
Medical Assistant
Clifton Medical Care
01.2022 - 07.2022
Cardiac Rehabilitation Intern
Hackensack Meridian Health
09.2019 - 05.2022
Master of Science - Exercise Physiology
William Paterson University of New Jersey
Bachelor of Science - Exercise Science
William Paterson University of New Jersey
- BLS Certification; American Heart Association - 2022
- CPR, First Aid, and AED; American Heart Association - 2022
- ACSM Membership; American College of Sports Medicine - 2019
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