Isabelle Ramirez
Chino,CA
Summary
Dependable server, successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Knowledgeable employee experienced in fulfilling animal health requirements. Skilled handler with absolute comfort controlling and calming animals.
Overview
2
2
years of professional experience
Work History
Server
Olive Garden - Darden Restaurants
05.2022 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Supported needs of 10+- person wait staff who attended to specific needs of countless customers daily for restaurant with social relevancy and intentionality.
Server/Food Runner
Buffalo Wild Wings
09.2021 - 06.2022
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Supported needs of 10- person wait staff who attended to specific needs of countless customers daily for restaurant with social relevancy and intentionality
Education
Bachelor's Degree - Veterinary Medicine
California Polytechnic University
Pomona, CA05.2033
High school diploma -
Don Antonio Lugo High School
Chino, CA05.2019
Skills
- Sales Techniques
- Guest Relations Management
- Coordination
- Patron Rapport
- Time Management
- Performance Improvement
- Human and Animal Safety
- Wound Treatment
- Animal Nutrition Management
- Animal Observations
- Housekeeping Duties
- Brushing and Grooming
- Food Intake Monitoring
- Critical Thinking
- Physical Condition Monitoring
- Compassionate Care
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Server
Olive Garden - Darden Restaurants
05.2022 - Current
Server/Food Runner
Buffalo Wild Wings
09.2021 - 06.2022
Bachelor's Degree - Veterinary Medicine
California Polytechnic University
High school diploma -
Don Antonio Lugo High School
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