Isabelle Townzen
Fayetteville,AR
Summary
Dynamic and dedicated professional with extensive experience in customer service at Nothing Bundt Cakes. Proven ability to enhance customer satisfaction through exceptional assistance and effective cash handling. Recognized for reliability and strong work ethic, consistently resolving transaction issues and fostering positive customer relations. Committed to delivering excellence in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Cashier
Nothing Bundt Cakes
Rogers AR
12.2024 - 08.2025
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
Cashier
Red Barn Donuts
Rogers AR
06.2023 - 06.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Restaurant Hostess
River Grille Steakhouse
Rogers AR
12.2022 - 06.2023
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Education
Bentonville High School
Bentonville, AR05.2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
Timeline
Cashier
Nothing Bundt Cakes
12.2024 - 08.2025
Cashier
Red Barn Donuts
06.2023 - 06.2025
Restaurant Hostess
River Grille Steakhouse
12.2022 - 06.2023
Bentonville High School