Isabelle Ware
Flint,MI
Summary
Dedicated professional with a strong focus on customer service and empathy. Experienced in enhancing shopping experiences and providing compassionate care, ensuring customer satisfaction and loyalty.
Overview
9
9
years of professional experience
Work History
Cashier
Walmart
Flint, MI
09.2024 - Current
- Processed customer transactions efficiently at point-of-sale systems.
- Assisted customers with inquiries and product selections to enhance shopping experience.
- Maintained accurate cash drawer and balanced registers at shift end.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Handled returns and exchanges following company policies to ensure customer satisfaction.
- Operated self-checkout stations, providing guidance to customers as needed.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Direct Care Worker
Extended Family Care
Pittsburgh, PA
05.2017 - 10.2020
- Assisted clients with daily living activities, ensuring comfort and safety.
- Monitored client health and reported changes to healthcare professionals.
- Developed individualized care plans in collaboration with multidisciplinary teams.
- Provided emotional support to clients and families during challenging situations.
- Coordinated recreational activities to promote physical and mental well-being of clients.
- Maintained accurate documentation of care provided, adhering to regulatory standards.
- Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
- Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Reduced instances of patient injury through vigilant monitoring and timely intervention in high-risk situations.
- Remained alert to problems or health issues of clients and competently responded.
- Helped clients manage money, pay bills, and shop for groceries or personal items.
- Utilized adaptive equipment to support patients in achieving their highest level of functioning and independence.
- Kept clients engaged in social networks and communities for personal health and growth.
- Documented vitals, behaviors, and medications in client medical records.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
- Maintained clean, safe, and well-organized patient environment.
Education
Certified Nurse Assistant
SOLWELA Technical Community College
Lake Charles, LA06-2007
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Timeline
Cashier
Walmart
09.2024 - Current
Direct Care Worker
Extended Family Care
05.2017 - 10.2020
Certified Nurse Assistant
SOLWELA Technical Community College