Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isac Gifford

Windsor,CO

Summary


Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.

Overview

6
6
years of professional experience

Work History

Assistant General Manager

Cobblestone Car Wash
02.2024 - Current
  • Oversaw regular equipment inspections, identifying necessary repairs or replacements before they impacted operations or safety risks emerged.
  • Improved customer satisfaction by implementing efficient car wash processes and maintaining a clean environment.
  • Managed daily operations for optimal efficiency and profitability, including scheduling staff and overseeing inventory management.
  • Promoted exceptional customer service, addressing complaints promptly and ensuring repeat business from satisfied clients.
  • Provided ongoing guidance to team members on proper techniques for washing various vehicle types, ensuring consistent service quality across all jobs.

Dish Network Technician

DISH
03.2023 - 02.2024
  • Assisted in inventory management, maintaining an organized stock of necessary tools and equipment for job completion.
  • Maximized efficiency within the team through clear communication during scheduling changes or unforeseen challenges.
  • Continuously developed technical skills through participation in ongoing training and certification programs, maintaining a cutting-edge understanding of industry best practices.
  • Performed regular maintenance checks on installed systems, ensuring continued functionality for satisfied customers.
  • Ensured optimal signal strength for clients through accurate dish alignment and calibration.
  • Demonstrated expertise in diagnosing hardware and software malfunctions, resulting in swift resolutions for customers.

Assembly/Quality Control Inspector

ICON Electric Vehicles
03.2022 - 03.2023
  • Assisted in training new technicians, sharing knowledge and expertise in golf cart repair techniques.
  • Demonstrated commitment to quality control by thoroughly testing repaired carts before returning them to customers or placing them back into service.
  • Assembled carts with minimal supervision, exceeding expected project milestones.
  • Collaborated with team members to meet production goals and maintain a safe, clean work environment.
  • Visually inspected carts for defects and placed defective items into repair line

Retail/Backroom Associate

TJX Companies
02.2020 - 03.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Helped with preparing items for the sales floor to support operations.
  • Labeled and stored items according to company guidelines.
  • Supported team in keeping backroom operations running smoothly.

Crew Member

Cinemark
04.2019 - 02.2020
  • Handled cash register transactions accurately while providing friendly service at the concession stand or box office.
  • Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
  • Assisted in maintaining a clean and safe theater environment, promoting positive guest interactions.
  • Stocked and organized concession supplies to provide customers with food and beverage options.
  • Checked IDs for age-restricted shows in compliance with regulations.
  • Worked with other staff members for smooth theater operations.

Crew Member

McDonald's
11.2018 - 04.2019
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.

Education

Bachelor of Arts - Business

University of Northern Colorado
Greeley, CO
05-2027

High School Diploma -

Fort Collins Highschool
Fort Collins, CO
05-2019

Skills

  • Staff management
  • Inventory control
  • Operations management
  • Staff development
  • Team leadership expertise
  • Employee scheduling
  • Sales techniques
  • Customer retention
  • Workflow coordination

Timeline

Assistant General Manager

Cobblestone Car Wash
02.2024 - Current

Dish Network Technician

DISH
03.2023 - 02.2024

Assembly/Quality Control Inspector

ICON Electric Vehicles
03.2022 - 03.2023

Retail/Backroom Associate

TJX Companies
02.2020 - 03.2022

Crew Member

Cinemark
04.2019 - 02.2020

Crew Member

McDonald's
11.2018 - 04.2019

Bachelor of Arts - Business

University of Northern Colorado

High School Diploma -

Fort Collins Highschool
Isac Gifford