Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Isadora Costa

Glenview,Illinois

Summary

Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate

Forever 21
05.2023 - 12.2023
  • Solved customer challenges by offering relevant products and services.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Managed efficient cash register operations.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Florist

Mariano's
02.2021 - 08.2021
  • Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
  • Prepared potted plants and bouquets based on customer requirements.
  • Utilized floral design techniques to craft unique floral arrangements.
  • Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
  • Worked with customers to determine type of arrangement desired, occasion, and date, time and location for each arrangement needed.

Sales Associate

Vans
07.2020 - 11.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Bachelor of Science - Psychology

University of Illinois At Urbana-Champaign
Champaign, IL
12.2024

High School Diploma -

Maine East High School
Park Ridge, IL
05.2020

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Product Sales
  • Goal-Oriented

Certification

  • CNA - Certified Nurse Assistant
  • CPR Training

Languages

Portuguese
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working

Timeline

Sales Associate

Forever 21
05.2023 - 12.2023

Florist

Mariano's
02.2021 - 08.2021

Sales Associate

Vans
07.2020 - 11.2020

Bachelor of Science - Psychology

University of Illinois At Urbana-Champaign

High School Diploma -

Maine East High School
Isadora Costa