ISAEL MORALES
Chicago
Summary
Communicative individual experienced in providing exceptional customer service in busy environments. Skilled in managing multiple tasks with accuracy and efficiency. Adept at creating and updating records and filing systems. Committed to delivering best customer service and fostering positive relationships with customers.
Overview
4
4
years of professional experience
Work History
Training Lead
Spark'd
02.2024 - Current
- Delivered engaging presentations on various industry topics at conferences, positioning the company as an expert resource in its field.
- Established a culture of continuous learning by promoting self-directed education opportunities for employees at all levels of the organization.
- Led cross-functional team training sessions to foster collaboration and improve overall efficiency.
Receptionist
Warren Barr
12.2023 - 02.2024
- Ensured efficient communication through call management and visitor check-ins while managing patient data.
Service Technician
Convene
08.2022 - 09.2023
- Executed efficient room flips and furniture moving.
- Polished glass ware and silverware
- Preformed minor janitorial work
Agent In Charge
Zen Leaf
03.2021 - 08.2022
- Oversee store operations, coordinating store open/close times, managing inventory, handling cash drawers/deposits, counting register drawers, counting safe deposits, receiving deliveries, re-stocking product, completing guest transactions
Education
High school or equivalent - General Studies
Air Force Academy High school
Chicago, IL06.2014
Skills
- Customer Service (4 years)
- Guest Services (5 years)
- Cash Handling (5 years)
- Hospitality (2 years)
- POS (5 years)
- Shift Management (2 years)
- Office management (2 years)
- Supervising experience(2 years)
- Retail sales (3 years)
PERSONAL INFORMATION
Willing To Relocate: Anywhere
Timeline
Training Lead
Spark'd
02.2024 - Current
Receptionist
Warren Barr
12.2023 - 02.2024
Service Technician
Convene
08.2022 - 09.2023
Agent In Charge
Zen Leaf
03.2021 - 08.2022
High school or equivalent - General Studies
Air Force Academy High school
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