Isai Gonzalez
Saint Paul,MN
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and techniques.
Overview
5
5
years of professional experience
Work History
Sales Consultant
Apple Autos Ford
11.2023 - Current
- Advised clients on appropriate car selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Used consultative sales techniques to understand customer needs and recommend relevant products to protect their investment.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Collaborated with finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
MOBILE EXPERT
T-Mobile
12.2021 - 11.2023
- Maintained sound knowledge of devices and their other products/services.
- Listened to customer needs and desires to identify and recommend optimal services.
- Resolved customer complaints swiftly and professionally, ensuring a positive experience for all parties involved.
- Built customer loyalty and retention by delivering an excellent experience.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Assigned keyholder of the store.
SALES ASSOCIATE
Menards
11.2020 - 10.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promoted merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
AUTO PARTS SPECIALIST
O'Reilly Auto Parts
08.2019 - 11.2020
- Served customers in-store and by telephone to answer questions and helped them with their DIY projects
- Maintained current knowledge of manufacturers parts and availability to offer the best support
- Issued parts to mechanics to complete customers repairs
- Worked with vendors to place new orders, handle shortage and resolve defective parts
- Researched vehicles and parts via physical catalogs and electronic means.
Education
High School Diploma -
Bellevue East High School
Bellevue, NE05.2020
Skills
- Operational Efficiency
- Providing Feedback
- Creative Solutions
- Communications Strategies
- Fast Learner
- Reliable
- Time Management
- Product and service knowledge
Languages
Spanish
Native or Bilingual
Timeline
Sales Consultant
Apple Autos Ford
11.2023 - Current
MOBILE EXPERT
T-Mobile
12.2021 - 11.2023
SALES ASSOCIATE
Menards
11.2020 - 10.2021
AUTO PARTS SPECIALIST
O'Reilly Auto Parts
08.2019 - 11.2020
High School Diploma -
Bellevue East High School
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