Alex Steiner
Macomb,IL
Summary
Professional sales leader with strong background in driving revenue growth and fostering client relationships. Demonstrates expertise in strategic planning, negotiation, and communication. Known for exceptional team collaboration and adaptability in dynamic environments. Consistent track record of meeting and exceeding sales targets through innovative solutions and customer-focused strategies.
Overview
7
7
years of professional experience
Work History
Sales Consultant
Moore Tires
09.2024 - 01.2025
- Advised clients on appropriate product selections based on their unique needs, achieving 90% positive feedback surveys.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Wireless Sales Consultant
US Cellular Wireless
08.2022 - 09.2024
- Built strong relationships with clients by conducting regular follow-ups, addressing concerns, and offering tailored solutions.
- Worked closely with store management to identify areas for improvement, leading to increased operational efficiency and overall team success.
- Resolved customer complaints promptly by offering appropriate solutions or escalating concerns as necessary per company guidelines.
- Boosted sales revenue by consistently meeting and exceeding sales targets for smartphones, accessories, and service plans .
Merchandising Assistant Store Manager
Lowes Home Improvment
07.2019 - 08.2021
- Supported the Store Manager in all aspects of store operations as needed, maintaining optimal efficiency and customer satisfaction.
- Provided ongoing coaching to team members, empowering them to excel in their roles while driving overall store performance.
- Managed a team of associates, ensuring proper training, scheduling, and adherence to company policies.
- Assisted in the recruitment, hiring, and onboarding of new team members, fostering a productive work environment.
Assistant Store Manager
Walmart
07.2018 - 08.2019
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Created and maintained safe and secure work environments for employees.
Education
Bachelor of Science - Computer Science
Michigan Technological University
Houghton, MISkills
- Time management
- Goal oriented
- Customer service and engagement
- Staff training and development
- Team building and leadership
- KPI tracking
- Staff management
- Operational efficiency
Accomplishments
- Achieved 8.5% lower paper shrink by completing audits with accuracy and efficiency. Implemented corrections and developed training to keep these systems operating smoothly.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Consultant
Moore Tires
09.2024 - 01.2025
Wireless Sales Consultant
US Cellular Wireless
08.2022 - 09.2024
Merchandising Assistant Store Manager
Lowes Home Improvment
07.2019 - 08.2021
Assistant Store Manager
Walmart
07.2018 - 08.2019
Bachelor of Science - Computer Science
Michigan Technological University