Isaiah Auguste
Pembroke Pines
Summary
Dynamic Sales Associate with proven expertise at Macy's Department Store, excelling in customer service and problem-solving. Cultivated strong customer relationships, driving repeat business and enhancing store loyalty. Skilled in cash handling and multi-tasking, consistently delivering exceptional shopping experiences in high-pressure environments. Committed to continuous professional development and teamwork.
Overview
1
1
year of professional experience
Work History
Sales Associate
Macys Department Store
06.2024 - 01.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Education
Accounting And Finance
McArthur High School
Pembroke Pines, FLSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Timeline
Sales Associate
Macys Department Store
06.2024 - 01.2025
Accounting And Finance
McArthur High School
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