Isaiah Brothers
Pender's Landscaping LLC
Leeds,AL
4
years of professional experience
I am a Dynamic worker with a focus on customer service and issue resolution. Known for fostering positive relationships with customers and coworkers alike. I am also a strong believer in encouraging teamwork and raising those around me up to create a positive, well-rounded working environment. I want to consistently deliver high-quality results in all forms of work no matter the situation that I find myself in.
Work History
Cashier Team Lead
3 Years 6 Months- Resolved customer inquiries and issues promptly and charismatically to maintain satisfaction levels.
- Performed store opening, closing, and shift-change actions
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Developed strong relationships with repeat customers through friendly service interactions.
- Promoted store loyalty programs to increase repeat business and bolster customer relations.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Learned duties for various positions and provided backup at key times.
- Used POS system to enter orders, process payments and issue receipts.
- Flexible worker, coming in last minute due to call-outs and no shows.
Bookkeeper
4 Months- Maintained and processed invoices, deposits, and money logs.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Reconciled and corrected issues with financial records.
- Established QuickBooks accounting system to reflect accurate financial records.
- Streamlined bookkeeping processes by implementing new accounting software, resulting in increased efficiency.
- Reduced errors in financial statements with meticulous attention to detail during data entry.
Education
Bachelor of Arts - Political Science
- Recipient of Auburn University's SOA Founders Scholarship and Ever To Conquer Scholarship
- Freshman at Auburn University
High School Diploma
- Graduated in the top 10% of my class with a 3.81 GPA
- Member of National Honor Society and Mu Alpha Theta
- Heavily involved in extracurriculars and student organizations
Skills
Customer Service
Issue Resolution
Working Efficiently
Team Leadership
Adaptability in roles
Team collaboration
Bookkeeping
Timeline
Bookkeeper
Pender's Landscaping LLC
04.2026 - CurrentRead More
Cashier Team Lead
Rusty's Barbeque
02.2023 - 08.2026Read More
Auburn University
Bachelor of Arts from Political Science
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Leeds High School
High School Diploma
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