Isaiah Brown
New Madrid,MO
Summary
Dynamic sales associate with proven success at GreenLight, excelling in customer service and achieving monthly sales targets. Skilled in POS system operation and adept at problem-solving, I fostered strong client relationships and enhanced team collaboration, contributing to a positive shopping experience and increased customer loyalty.
Experienced with operating and maintaining various types of production machinery. Utilizes technical skills to troubleshoot and resolve mechanical issues swiftly. Knowledge of safety standards and procedures to maintain secure working environment.
I’m also a Skilled Production Worker offering Number years of experience in warehouse and manufacturing environments. Focused on being productive and safety-minded at all times.
Overview
4
4
years of professional experience
Work History
Sales Associate
GreenLight
Sikeston, MO
03.2025 - Current
- Assisted customers in product selection, providing knowledgeable recommendations to enhance shopping experience.
- Processed transactions efficiently, ensuring accurate cash handling and customer satisfaction.
- Maintained visual merchandising standards, contributing to an appealing store environment and effective product displays.
- Collaborated with team members to achieve sales goals, fostering a positive work atmosphere.
- Participated in training initiatives for new associates, facilitating knowledge transfer and skill development.
- Resolved customer inquiries and complaints promptly, enhancing service quality and customer loyalty.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Shipping Forklift Operator
Do it Best Corp. Sikeston RSC
Sikeston, MO
01.2022 - 2024
- Operated forklifts to efficiently load and unload shipments.
- Conducted routine inspections of equipment to ensure safety compliance.
- Assisted in organizing warehouse inventory for optimal space utilization.
- Collaborated with team members to streamline shipping processes.
- Completed daily equipment checks, ensuring optimal performance of forklifts and minimizing downtime due to maintenance issues.
- Demonstrated excellent time management skills by prioritizing tasks based on shipment deadlines.
- Loaded and unloaded trucks efficiently, preventing damage to products during transportation.
- Consistently met or exceeded daily quotas for order processing, showcasing dedication to job performance standards.
- Enhanced warehouse efficiency by expertly operating forklifts to transport materials and complete tasks quickly.
- Exhibited strong problem-solving skills when encountering challenges related to inventory discrepancies or damaged products.
- Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
- Maneuvered forklift safely in congested and confined areas using Skill and Technique.
Education
High School Diploma -
Cairo High School
Cairo, IL05.2021
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Problem-solving
Flexible schedule
Verbal/written communication
POS system operation
Cleaning techniques
Strategic planning
Policy and procedure adherence
CRM software proficiency
Expert in subject
Task prioritization
Positive and professional
Operating machinery
Machinery cleaning
Timeline
Sales Associate
GreenLight
03.2025 - Current
Shipping Forklift Operator
Do it Best Corp. Sikeston RSC
01.2022 - 2024
High School Diploma -
Cairo High School