Isaiah Davis
Katy,TX
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
CJ Bead Store
01.2017 - 07.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
Loss Prevention Associate
CJ Bead Store
01.2017 - 06.2023
- Consulted with store managers on bases to perform loss investigations.
- Identified company resources, determined client risk factors and promoted solutions to establish solid client base.
- Monitored surveillance cameras and alarm systems to detect suspicious activity.
Computer Operator
CJ Bead Store
01.2017 - 06.2023
- Maintained spreadsheets of data across multiple systems.
- Generated reports covering details about data, system operation, and error monitoring.
- Retrieved information and performed data entry using appropriate computer programs.
Education
High School Diploma -
Calvin Nelms Charter High School
Katy, TX05.2019
Skills
- Retail Sales Customer Service
- Account Management
- Microsoft Word
- Credit Card Payment Processing
- Order Processing
- Money Handling Abilities
- CRM Software
- Computer Proficiency
- Store Maintenance
- POS Systems Expertise
Timeline
Customer Service Representative
CJ Bead Store
01.2017 - 07.2023
Loss Prevention Associate
CJ Bead Store
01.2017 - 06.2023
Computer Operator
CJ Bead Store
01.2017 - 06.2023
High School Diploma -
Calvin Nelms Charter High School
Similar Profiles
Emily QuintanaEmily Quintana
Accounting Assistant at Pro Bead LLCAccounting Assistant at Pro Bead LLC
Rachael FejeranRachael Fejeran
Sales Associate at Crystal and Bead ShopSales Associate at Crystal and Bead Shop
Anna ChengAnna Cheng
Employee/Cashier at The Bead Shop Laguna BeachEmployee/Cashier at The Bead Shop Laguna Beach
Brayden ArnoldBrayden Arnold
IT Professional at Texas A&M Transportation InstituteIT Professional at Texas A&M Transportation Institute
Alyssa BurkesAlyssa Burkes
Office Assistant at Tectrad Inc.Office Assistant at Tectrad Inc.