Isaiah Gomez
Santa Maria,CA
Summary
Proven ability to enhance customer satisfaction and efficiency, as demonstrated at Dyan's Rentals. Skilled in rental transactions and teamwork, I excel in fast-paced environments, ensuring meticulous attention to detail and superior service delivery. Achieved significant improvements in rental inventory management and customer dispute resolution, showcasing a strong blend of technical and interpersonal skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Rental Associate
Dyan's Rentals
01.2016 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to their rental needs.
- Organized vehicle inventory, maintaining accurate records of available units for rent and tracking utilization rates.
- Assisted customers with billing disputes or discrepancies, providing excellent customer service and prompt resolution.
Car Wash Detailer
Isaiah Gomez
10.2023 - 12.2023
- Improved overall car wash efficiency with meticulous attention to detail in each task.
- Promoted repeat business through exceptional customer service and attention to individual needs.
- Maintained a clean and organized work environment for efficient service delivery.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
- Collaborated with team members to complete high-volume tasks, ensuring timely completion of all jobs.
Intern
Partners In Education
10.2022 - 11.2022
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Participated in workshops and presentations related to projects to gain knowledge.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Education
Associate of Science - Auto Tech
Allan Hancock College
Santa Maria, CA01.2026
High School Diploma -
Pioneer Valley High School
Santa Maria, CA06.2022
Skills
- Teamwork orientation
- Fair Housing Regulations
- Property Maintenance
- Rental Transactions
- Rent collection
- Customer Service
- Cash Handling
- Cleaning and sanitizing
Certification
Community Emergency Response Team Course
Timeline
Car Wash Detailer
Isaiah Gomez
10.2023 - 12.2023
Intern
Partners In Education
10.2022 - 11.2022
Rental Associate
Dyan's Rentals
01.2016 - Current
Associate of Science - Auto Tech
Allan Hancock College
High School Diploma -
Pioneer Valley High School
Similar Profiles
Amanda SantoAmanda Santo
Hostess/Server at Dyan's Country KitchenHostess/Server at Dyan's Country Kitchen
Brandon MorwayBrandon Morway
Server/Host/Cashier/Food Preparation Worker at Dyan's Country KitchenServer/Host/Cashier/Food Preparation Worker at Dyan's Country Kitchen
Ray MedranoRay Medrano
Business Excellence Manager at Blue Line Rentals/ United RentalsBusiness Excellence Manager at Blue Line Rentals/ United Rentals
Adriana SanchezAdriana Sanchez
Janitorial Worker at KBSJanitorial Worker at KBS
Vanessa HerediaVanessa Heredia
Medical Back Office Assistant at Skin And Cancer InstituteMedical Back Office Assistant at Skin And Cancer Institute