Isaiah Hernandez
Fresno,CA
Summary
Sales professional with a strong focus on customer engagement and sales growth. Demonstrates reliability and adaptability in fast-paced retail environments, excelling in building lasting customer relationships and contributing to team success.
Overview
3
3
years of professional experience
Work History
Sales Associate
Salvation Army Thrift Store
Fresno, California
11.2025 - Current
- Engaged with customers to enhance shopping experience and build rapport.
- Assisted customers in locating items and provided product information.
- Operated cash register, handling transactions accurately and efficiently.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness and organization of sales floor and backroom areas.
- Processed donations, sorting items for display or recycling.
phone tech
Asurion Field representive
Fresno, California
03.2025 - 10.2025
- Provided technical support through phone consultations with customers.
- Diagnosed and repaired mobile device issues for diverse customer needs.
- Installed, configured, and maintained customer telephone systems.
Sales Associate
Bath and Body Works
Fresno, CA
10.2024 - 01.2025
- Cultivated relationships with customers to foster loyalty and encourage repeat business.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Processed returns, exchanges, and refunds according to store policy to ensure customer satisfaction.
- Organized shelves to enhance visual appeal, engage customers, and promote targeted merchandise.
Stocking Associate
Dollar Tree
Fresno, CA
06.2024 - 09.2024
- Conducted inventory control, including counting and stocking merchandise, to maintain accurate stock levels.
- Enhanced store organization by accurately stocking shelves and maintaining inventory control.
- Inspected stock items for defects and reported damages to supervisor, ensuring quality standards were met.
- Coordinated communication among team members to enhance operational efficiency.
Sales Floor Stock Clerk
Burlington Coat Factory
Fresno, CA
10.2023 - 12.2023
- Maximized product availability by maintaining accurate inventory levels and regularly replenishing stock.
- Minimized out-of-stock situations by identifying low inventory items and coordinating reordering with management.
- Ensured a seamless shopping experience for customers by assisting with locating specific items within the store.
- Upheld company standards for cleanliness and organization while stocking shelves, creating a pleasant shopping environment.
- Improved efficiency through meticulous organization of backroom storage areas for quick access.
- Prioritized tasks by urgency to enhance productivity during peak business hours.
Education
Physical Sciences
Fresno City College
Fresno, CA06-2025
High School Diploma -
Sierra Charter School
Fresno, CA06-2023
Skills
- Cash handling accuracy
- Cash handling
- Sales reporting
- Inventory tracking
- Customer service
- Product knowledge
- Time management
- Multitasking strength
- Teamwork and collaboration
- Team collaboration
- Problem-solving
- Problem-solving skills
- Communication skills
Timeline
Sales Associate
Salvation Army Thrift Store
11.2025 - Current
phone tech
Asurion Field representive
03.2025 - 10.2025
Sales Associate
Bath and Body Works
10.2024 - 01.2025
Stocking Associate
Dollar Tree
06.2024 - 09.2024
Sales Floor Stock Clerk
Burlington Coat Factory
10.2023 - 12.2023
Physical Sciences
Fresno City College
High School Diploma -
Sierra Charter School