Isaiah Lerma
Lubbock,TX
Summary
Well-qualified crisis response team member well-versed in applying skills to bring calm to critical situations. Familiar with active listing, interpersonal communication and collaborative problem-solving techniques. Focused on providing vital support to all callers.
Overview
8
8
years of professional experience
Work History
Crisis Intervention Specialist
Woman’s protective services
Lubbock, TX
04.2022 - Current
- Provided crisis intervention services to individuals in need of emotional support and guidance.
- Facilitated group sessions to assist clients in developing coping mechanisms for dealing with crisis situations.
- Evaluated client needs and provided appropriate referrals to community agencies or mental health professionals.
- Supported clients through difficult times by providing a safe space where they could express themselves without fear of judgement or criticism.
- Responded quickly and effectively when emergency situations arose; managed high stress environments with professionalism.
Laboratory Assistant
MicrogenDX
Lubbock, TX
08.2020 - 07.2021
- Performed laboratory experiments, including setting up and operating laboratory equipment.
- Collected, recorded and analyzed data from various tests.
- Maintained lab inventory and ordered supplies as needed.
- Prepared samples for analysis by following standard laboratory procedures.
Pharmacy Clerk
HEB Pharmacy
Midland, Texas
03.2017 - 05.2020
- Assisted customers with selecting and purchasing medications.
- Maintained pharmacy inventory, including ordering and stocking supplies.
- Verified accuracy of prescriptions filled by pharmacists.
- Checked expiration dates on prescription drugs to ensure potency.
- Entered patient data into computer system to maintain accurate records.
Education
High School Diploma -
Brownfield High School
Brownfield, TX05-2016
Skills
- Suicide Prevention
- Research abilities
- Crisis Assessment
- Risk evaluation
- Client Confidentiality
- Non-violent resolutions
- Boundary Setting
- Hotline management
- Domestic violence response
- Patient confidentiality
- Documentation skills
Timeline
Crisis Intervention Specialist
Woman’s protective services
04.2022 - Current
Laboratory Assistant
MicrogenDX
08.2020 - 07.2021
Pharmacy Clerk
HEB Pharmacy
03.2017 - 05.2020
High School Diploma -
Brownfield High School