Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Isaiah Mercado

San Jose,CA

Summary

As an individual who is eager to learn and obtain new skills from every opportunity given to me, I excel in building strong relationships and fostering collaboration within teams. My proficiency in communicational skills allow me to connect to others easily and influence a positive and welcoming environment. I take immense pride in my interpersonal skills because I believe that all perspectives can serve a purpose in working towards a shared goal. My organizational skills assist me in ensuring efficiency and attention to detail in my work. I tend to thrive in environments that enable me to exercise my innate sense of creativity to problem solve and innate. I look forward to leveraging these strengths through new career prospects.

Overview

2
2
years of professional experience

Work History

Sales Associate

Converse
09.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash and electronic transactions efficiently while adhering to company policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Club President

Independence High School
08.2022 - 05.2023
  • Exercised leadership skills and organized weekly club meetings, ensuring engaging and productive sessions for members of each skill level
  • Leveraged communicational skills between fellow club officers to guarantee smooth operations for every project
  • Fostered a collaborative and friendly club environment for current and incoming members to participate in club activities
  • Hosted workshops to assist members in furthering their proficiency in the ukulele
  • Collaborated with school staff and other clubs during after school events or performances

Crew Member

Cinnabon
11.2022 - 03.2023
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Collaborated with team members to complete orders.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.

Education

High School Diploma -

Independence High School
San Jose, CA
05-2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Exceptional customer service
  • Verbal/written communication
  • Stocking and receiving
  • Sales expertise

Languages

English
Native or Bilingual

Timeline

Sales Associate

Converse
09.2023 - Current

Crew Member

Cinnabon
11.2022 - 03.2023

Club President

Independence High School
08.2022 - 05.2023

High School Diploma -

Independence High School
Isaiah Mercado