Isaiah Moore
Dundalk,MD
Summary
Results-driven customer service professional with extensive experience in property management and tenant screening. Proven success in enhancing tenant satisfaction through effective issue resolution and strategic marketing campaigns. Proficient in utilizing software tools for efficient operations and accurate documentation.
Overview
4
4
years of professional experience
Work History
Leasing Consultant
Klingbeil Capital Management
Laurel, MD
01.2022 - 01.2026
- Met prospective tenants and showcased units and property features to facilitate leasing decisions.
- Developed and implemented marketing campaigns to attract potential tenants and increase property visibility.
- Conduct background and credit checks for potential tenants.
- Verified tenant application information for accuracy.
- Addressed tenant concerns and resolved issues to enhance tenant satisfaction and retention.
- Use of Microsoft Word and Excel daily.
Skills
- Property Management
- Tenant Screening
- Property Showings
- Closing Techniques
- Property Promotion
- Market Analysis
- Quality Assurance
- Negotiations
- Organization
- Software Proficiency
- Customer Service
Highlighted Accomplishments
- Earned high marks on reviews and excellent feedback from superiors.
- Continually given leadership roles and increased responsibility due to outstanding performance.
- Successfully completed OSHA training.
- Trained over 30 staff members.
- Credited as a positive, productive team player who proactively learns new skills to take on more functions.
Timeline
Leasing Consultant
Klingbeil Capital Management
01.2022 - 01.2026