Isaiah Nurse
Grovetown,United States
Summary
Proven leader with a track record of enhancing customer satisfaction and streamlining operations at Dairy Queen Grill & Chill. Excelled in shift leadership and problem-solving, boosting team efficiency and safety. Skilled in cash handling and employee training, demonstrating strong communication and a customer service focus.
Overview
1
1
Certification
Work History
Shift Lead
Dairy Queen Grill & Chill
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Completed cash and credit card transactions accurately using POS software.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Front End Courtesy Clerk
Publix Grocery Store
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Completed cash and credit card transactions accurately using POS software.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Education
Business Communications
Grovetown High School
Grovetown, GASkills
- Customer service focus
- Employee training
- Guest service
- Team motivation
- Workplace safety
- Shift leadership
- Cash handling
- Problem-solving
- Strong verbal and written communication
- Microsoft PowerPoint proficiency
- Microsoft desktop applications
Certification
Business communications
Timeline
Shift Lead
Dairy Queen Grill & Chill
Front End Courtesy Clerk
Publix Grocery Store
Business Communications
Grovetown High School
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