Professional Summary
Overview
Work History
Education
Skills
Timeline

Isaiah Pearson

Albertsons
HAWTHORNE,CA
5
years of professional experience

Results-driven team lead with a strong work ethic and a focus on mentoring associates. Proven ability to analyze sales data and implement strategies that drive efficiency and customer satisfaction.

Work History

Cashier

2 Years 4 Months
Albertsons | 04.2024 - Current
  • Maintained accurate cash drawer, minimizing discrepancies during shifts.
  • Trained new staff on cash handling and customer service techniques.
  • Implemented strategies to enhance checkout speed and accuracy.
  • Resolved customer complaints effectively, fostering loyalty and repeat business.
  • Greeted customers entering store and responded promptly to customer needs.

Team Lead Sales Associate

1 Year 6 Months
Macy's | 09.2022 - 03.2024
  • Mentored new associates on sales techniques and operational procedures for improved performance.
  • Conducted regular performance evaluations, fostering a culture of continuous improvement within the team.
  • Analyzed sales data to identify trends, driving strategic decisions for promotional campaigns.
  • Collaborated with management on staff scheduling to optimize floor coverage during peak hours.

Shift Leader

1 Year
Prospect Airport Services | 08.2021 - 08.2022
  • Coordinated shift schedules to optimize staffing levels and enhance service efficiency.
  • Coordinated shift schedules to optimize staffing levels and improve customer service.
  • Trained new staff on standard operating procedures and customer service to ensure consistent service quality.
  • Monitored performance metrics to pinpoint specific areas for improvement in service delivery.

Education

Bachelor of Arts - Sport And Fitness Management

Grand Canyon University | Phoenix, AZ | 04.2025

Skills

Cash handling
Client support
Customer service excellence
Customer assistance
Team collaboration
Sales analysis
Cleaning and sanitizing
Reliability
Customer satisfaction
Patience and empathy

Timeline

Cashier

Albertsons
04.2024 - CurrentRead More

Team Lead Sales Associate

Macy's
09.2022 - 03.2024Read More

Shift Leader

Prospect Airport Services
08.2021 - 08.2022Read More

Grand Canyon University

Bachelor of Arts from Sport And Fitness Management
Read More
Isaiah Pearson