Isaiah Rivera

Freedom Fitness

Corpus Christi, Texas

07.2020 - Current

Supported sales team members to drive growth and development.
Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
Enhanced sales volume through skilled support to both new and inactive customers.
Coached, developed and motivated team to achieve revenue goals.
Resolved customer complaints regarding sales and service.
Utilized customer feedback surveys to assess satisfaction levels among existing members.
Implemented systems for tracking key performance metrics related to membership growth.
Identified opportunities for partnerships that would benefit both organizations' memberships.
Organized special events aimed at engaging current members as well as attracting prospective ones.
Maintained detailed reports on all membership activities, including renewal rates, attrition statistics.
Provided customer service support to existing members regarding their accounts or inquiries about services offered by the organization.
Created and maintained records of all memberships, including payment information and contact details.
Conducted outreach activities to engage potential members in a variety of settings.
Assisted with the development of marketing materials to promote membership benefits.
Analyzed current membership trends to identify potential areas for growth.
Developed and implemented new member recruitment initiatives.
Conducted market research and reported on competitors.