Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Lei Lee Ciappetta

Orlando,FL

Summary

Experienced Sales Manager with over 18 years of expertise in product development, promotion, and optimization. Known for fostering enduring client relationships through expert support and consistent service. Proficient in devising and implementing advanced marketing, prospecting, and merchandising tactics to achieve promotional objectives. Proven track record in expanding networks and bolstering branding initiatives. Motivated self-starter eager to tackle fresh challenges. Renowned for strong work ethic, adaptability, and exceptional interpersonal prowess. Skilled in thriving independently and rapidly acquiring new proficiencies. Diligent professional with adeptness in customer service, multitasking, and time management, committed to delivering exceptional and memorable customer experiences.

Overview

19
19
years of professional experience

Work History

Membership Director

YMCA Of Central Florida
Orlando, FL
10.2017 - Current

Implemented fresh recruitment strategies, maintained membership records, and crafted persuasive marketing materials highlighting membership perks. Engaged in diverse outreach efforts, ensuring accurate member data and expanding organizational presence online. Provided dedicated customer support, fostered teamwork across departments, and negotiated exclusive member benefits with partners. Orchestrated engaging events, resolved customer issues promptly, and built lasting professional connections. Empowered team to exceed revenue goals through coaching and motivation.

House Mom

N/A
12.2016 - 10.2017

Event Coordinator

Publix
Orlando, FL
05.2005 - 12.2016

Crafted captivating event themes and concepts for seamless event execution. Coordinated with internal teams to ensure timely delivery of products and services. Oversaw event budgeting process for optimal cost efficiency. Generated comprehensive reports detailing planning progress, timelines, and budgets. Secured venues aligning with client preferences and needs. Collaborated closely with clients to understand event goals and expectations. Managed logistics including transportation, catering, and entertainment. Provided on-site support and troubleshooting during events. Conducted post-event evaluations to gauge success against client objectives. Developed promotional materials to enhance event marketing efforts.

Education

Some College (No Degree) - Religion And Ethics

USMA
Republic Of Panama

Skills

  • Partnership Development
  • Social Media Marketing
  • Marketing planning
  • Volunteer Management
  • Sales management
  • Brand Marketing
  • Customer Service
  • Sales Reporting
  • Strategic Planning
  • Account Management
  • New Hire Onboarding
  • Operations Management
  • Sales Targeting
  • Brand Development
  • Social Media Savvy
  • Staff Supervision

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual
Portuguese
Limited

Affiliations

With over two decades of marriage and a delightful 17-year-old daughter, family is the cornerstone of my life. I have an innate curiosity about the world, finding joy in exploring new destinations and immersing myself in diverse cultures. Whether it's a spontaneous road trip or a carefully planned adventure abroad, I cherish every opportunity to discover the beauty and richness of our planet. Continuously seeking growth, I eagerly embrace new experiences and knowledge, driven by a passion for lifelong learning.

Timeline

Membership Director

YMCA Of Central Florida
10.2017 - Current

House Mom

N/A
12.2016 - 10.2017

Event Coordinator

Publix
05.2005 - 12.2016

Some College (No Degree) - Religion And Ethics

USMA
Lei Lee Ciappetta