Richard Rivera

• Trained new team members by relaying information on company procedures and safety requirements.
• Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
• Coached team members in techniques necessary to complete job tasks.
• Programmed machinery for production and sanitation
• Developed reports for on team productivity

• Monitored and operated CCTV PoE Camera system
• Maintained records related to:

Hazards/ HAZMAT

Training logs

Incident reports

• Delegated meetings with upper management to report safety issues, employee concerns, employee performance
• Inspected worksites, practices, and gear for compliance with established safety standards.

• Managed various NYCHA properties and sub-developments
• Managed and coordinated facility inspections iaw corporate policies
• Improved resident satisfaction by promptly addressing maintenance requests and ensuring a clean living environment.
• Maintained accurate records of activities, incidents, and resident information for regulatory compliance.

• Managed conflict resolution among team members, fostering a positive and collaborative work environment.
• Assisted in recruitment to build team of top performers.
• Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
• Organized various task and team members on St. Johns University such as:

Building stages

Minor Repairs

Property upkeep

Equiptment operation

• Conduct customer greeting or assistance as required during events with enthusiasm and professionalism.

Maintained delivery routes and supply/ product transport schedule.

Submitted personally drafted routing plans to admin for approval.

Adhered to airport specific uniform and security policies

• Developed strong client relationships, addressing any concerns promptly and professionally to foster loyalty and trust.
• Provided superior customer service by handling inquiries courteously and resolving issues efficiently.
• Trained new drivers in proper procedures for safe operation of vehicles as well as company-specific processes for optimal job performance.
• Adhered strictly to company policies related to vehicle use, reporting any discrepancies or incidents immediately as required.
• Ensured compliance with local traffic laws at all times, maintaining an exemplary driving record.
• Delivered goods and products to customer on time and in excellent condition.