Isaiah Smith
Jacksonville,NC
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
4
4
years of professional experience
Work History
Foster Care Case Management
Life Opportunities Behavioral Healthcare Services
Red Springs, NC
10.2023 - 02.2024
- Develops a comprehensive clinical assessment which is vital for each client.
- Conducted initial assessments for incoming clients, utilizing diagnostic procedures to create client profiles and identify mental health conditions requiring direct support and professional care.
- Manage the cases that were assigned in all aspects while maintaining impeccable records and documentation of those cases.
Sales Consultant/ Delivery Crew
Norris Storage and Buildings.
Red Springs, NC
04.2023 - 09.2023
- Educated and informed customers about products and services offered.
- Assisted customers in product selection and utilized web design program to customize buildings according to their needs.
- Loaded, delivered, and placed buildings in customer's desired locations while blocking them up and ensuring levelness. Provided clear explanations of warranty and re-level policy to customers.
Inside Sales Representative
Sunlight Counseling, LLC.
Palm Beach County, FL
02.2023 - 04.2023
- Raised donations for families in the Palm Beach County area with children diagnosed with cancer
- Created presentations and PowerPoints for training, educational, and marketing purposes.
- Collaborated with team members to engage individuals in conversations about donating and achieving daily goals.
- Provided daily updates to team regarding assigned locations such as Best Buy, Target, and dollar stores.
Pharmacy Technician & Stocker
Publix
Boynton Beach, FL
12.2022 - 03.2023
- Provide exceptional customer experience such as speaking & assisting shoppers when possible.
- Explain Customer Pricing Prescriptions.
- Verifying potential drug interactions.
- Inventory management and reconciliation.
- Responsible for medical insurance claims.
- Ensuring medications are properly stored.
- Packaging and labeling pill and prescription bottles.
- Stocking and labeling of goods within the store.
- Providing diligent data entry.
Network Integrity Managemer
Southeast Florida Behavioral Health Network
Jupiter, FL
08.2022 - 12.2022
- Coordinated, monitored, and reporting on substance use disorder services
- Utilized service delivery narratives and continuous data surveillance
- Implemented performance improvement strategies ensuring agency compliance
- Identified high utilizers, care coordination and training opportunities
- Develop strategies and procedures to improve outcomes for the identified Priority Populations
- Recommended necessary system changes to enhance processes
Residential Counselor
Family First Adolescent Services
Palm Beach County, FL
06.2021 - 01.2022
- Facilitated group meetings, activities, and workshops for clients to help them develop social and interpersonal skills.
- Monitored client progress, documented observations, and reported changes in behavior to supervisors.
- Organized recreational activities such as field trips or sports events to promote physical activity and healthy lifestyle habits.
Residential Counselor
PORT Health Services
Aberdeen, NC
04.2020 - 02.2021
- Provided guidance and support to clients in need of assistance with daily living skills.
- Facilitated group meetings, activities, and workshops for clients to help them develop social and interpersonal skills.
- Monitored client progress, documented observations, and reported changes in behavior to supervisors.
Education
Bachelor of Science - Psychology
The University Of North Carolina At Charlotte
Charlotte06.2020
Skills
- MicroSoft Teams
- Google Documents
- Pharmacy Technician Experience
- Group Therapy
- Case Management
- Conflict Management
- Foster care processes
- Cultural Competency
- Records Management
- Case Planning
- Written and verbal communication
- Problem-Solving
- Effective customer communication
- Organizational Skills
- Child Protective Services
Timeline
Foster Care Case Management
Life Opportunities Behavioral Healthcare Services
10.2023 - 02.2024
Sales Consultant/ Delivery Crew
Norris Storage and Buildings.
04.2023 - 09.2023
Inside Sales Representative
Sunlight Counseling, LLC.
02.2023 - 04.2023
Pharmacy Technician & Stocker
Publix
12.2022 - 03.2023
Network Integrity Managemer
Southeast Florida Behavioral Health Network
08.2022 - 12.2022
Residential Counselor
Family First Adolescent Services
06.2021 - 01.2022
Residential Counselor
PORT Health Services
04.2020 - 02.2021
Bachelor of Science - Psychology
The University Of North Carolina At Charlotte
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