Isata Sylla
Chattanooga,TN
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Raki African Hair Braiding
Rossville, GA
02.2016 - Current
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided accurate information about products and services to customers.
- Provided exceptional customer service to ensure customer satisfaction.
Sales Associate
Walgreens
Chattanooga, TN
11.2021 - 03.2022
- Processed returns, exchanges, and refunds in accordance with company policies.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
Sales Associate
Citi Trends
Chattanooga, TN
08.2019 - 09.2021
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Helped customers find specific products, answered questions, and offered product advice.
Direct Support Professional
Orange Grove Center
Chattanooga, TN
02.2017 - 07.2019
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
- Provided guidance and support to ensure safety of individuals served.
Education
High School Diploma -
East Ridge High School
Chattanooga, TN05-2015
Timeline
Sales Associate
Walgreens
11.2021 - 03.2022
Sales Associate
Citi Trends
08.2019 - 09.2021
Direct Support Professional
Orange Grove Center
02.2017 - 07.2019
Customer Service Representative
Raki African Hair Braiding
02.2016 - Current
High School Diploma -
East Ridge High School
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