Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isela Chavez

San Antonio

Summary

Retail leader with extensive experience at Academy Sports + Outdoors, specializing in inventory management and customer relationship development. Successfully reduced shrinkage and increased store revenues through effective pricing strategies and exceptional service. Proficient in employee training and financial analysis, contributing to enhanced profitability and operational efficiency.

Overview

18
18
years of professional experience

Work History

Store Director

Academy Sports + Outdoors
San Antonio
05.2021 - 06.2025
  • Reduced shrinkage losses through effective strategies targeting theft and inventory mismanagement.
  • Cultivated new customer relationships, enhancing store revenues through superior service.
  • Applied pricing strategies and up-selling techniques to maximize sales opportunities.

Store Manager

Ross Dress for Less
San Antonio
05.2007 - 05.2021
  • Developed strategies to maximize sales and profitability.
  • Identified opportunities for cost savings through waste reduction initiatives.
  • Ensured compliance with safety regulations and company policies.
  • Created weekly work schedules for store personnel.
  • Established customer service standards and monitored staff compliance.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Recruited, trained and supervised new employees.

Education

GED -

Southwest High School
San Antonio, TX
05-1989

Skills

  • Inventory management
  • Sales forecasting
  • Customer relationship management
  • Financial analysis
  • Visual merchandising
  • Employee training

Timeline

Store Director

Academy Sports + Outdoors
05.2021 - 06.2025

Store Manager

Ross Dress for Less
05.2007 - 05.2021

GED -

Southwest High School