Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Isela Izaguirre

Arlington

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

20
20
years of professional experience

Work History

Leasing Consultant

Cedar Bend Apartments
Arlington
04.2019 - Current
  • Welcomed potential tenants and delivered comprehensive property information.
  • Maintain a professional, yet friendly atmosphere in the leasing office.
  • Evaluate models and market-ready vacancies daily to guarantee cleanliness.
  • Escalated critical issues to property manager to deliver immediate resolution.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Developed marketing strategies aimed at increasing leasing activity within the community.
  • Promoted property to businesses in local area through marketing collateral, phone calls and email messages.
  • Contacted and followed up with tenants on renewal notices.
  • Responded to tenant requests for maintenance services in a timely manner.
  • Resolved tenant complaints promptly and professionally while maintaining positive relationships with residents.
  • Assisted with the preparation of monthly reports including occupancy rates, delinquency percentages and market surveys.
  • Conducted tours of available apartments, highlighting features and amenities.
  • Conducted background checks on applicants.
  • Inspected vacated units to determine necessary repairs or improvements prior to new occupancy.
  • Prepared lease paperwork and obtained signatures and first payments from new residents.
  • Prepared lease agreements collected security deposits and rent payments from tenants.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.

Flight Attendant

Mesa Airlines
Mesa
03.2005 - 03.2006
  • Greeted passengers to assist in finding seating assignments and properly stowe items in overhead or under-seat storage.
  • Anticipated needs of passengers to enhance comfort and promote enjoyable flight.
  • Demonstrated and clearly explained safety processes and emergency procedures to passengers before takeoff.
  • Inspected aircraft cabin before each flight to ensure it was clean and safe for passengers.
  • Instructed passengers on safety and emergency procedures and answered questions related to flight.
  • Adhered to company policies regarding security measures and protocol at all times.
  • Demonstrated safety equipment and procedures to meet FAA guidelines.
  • Managed refreshments cart at scheduled intervals to give passengers food and beverages.

Education

Completed Internship At Massage School -

North Texas School of Swedish Massage
Arlington, TX
01-2007

High School Diploma -

Arlington Heights High School
Fort Worth, TX
05-2002

Skills

  • Property management
  • Customer service
  • Multitasking
  • Flexible and adaptable
  • Attention to detail
  • Computer Skills (Microsoft Word, Excel, Yardi, Rent Café)
  • Bilingual (English/Spanish)

Languages

Spanish
Professional

Timeline

Leasing Consultant

Cedar Bend Apartments
04.2019 - Current

Flight Attendant

Mesa Airlines
03.2005 - 03.2006

Completed Internship At Massage School -

North Texas School of Swedish Massage

High School Diploma -

Arlington Heights High School

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