Isely Noel
West Orange
Summary
Dynamic Order Processing Specialist with a proven track record at Crate and Barrel, excelling in inventory management and shipment coordination. Adept at fostering team collaboration and enhancing client satisfaction through strategic planning. Recognized for ensuring on-time delivery and maintaining high standards of service in fast-paced environments.
Overview
26
26
years of professional experience
Work History
Order Processing Specialist
Crate and Barrel
Short Hills
11.2022 - Current
- Processed customer orders accurately and efficiently in high-volume settings.
- Verified product availability to ensure timely order fulfillment.
- Verified accuracy of information and executed clarification of orders.
- Collaborated closely with warehouse staff to ensure timely shipment of products.
- Ensured compliance with company policies and regulations related to ordering processes.
- Processed customer orders, picked items from inventory and delivered to freight area according to safety protocols and deadlines.
- Pulled correct product from inventory to pack into appropriate box for customers.
- Created packing slips and invoices for outgoing shipments with job-related software.
- Complied with consolidation ship dates to facilitate on-time shipments.
- Inspected stock items, discarding defective products and reporting damages to supervisors.
- Filled customer orders and transported items to delivery platform, meeting company standards for safety, security and timeliness.
- Monitored and tracked customer orders to meet lead times and drive on-time delivery.
Manager
Self-employeed
South Orange
10.1999 - 09.2018
- Managed daily operations and ensured smooth workflow across all projects.
- Developed strategic plans to enhance service offerings and client satisfaction.
- Coordinated with clients to understand needs and provide tailored solutions.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Delegated work to staff, setting priorities and goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Some College (No Degree) - Business Management
Essex County College
Newark, NJAccounting - Counting
Gibbs College
NJFashion Design - Apparel Design
Fashion Institute of Technology
New York, NYSkills
- Order processing
- Inventory management
- Shipment coordination
- Team collaboration
Languages
English
Professional
French
Native/ Bilingual
Creole
Elementary
Timeline
Order Processing Specialist
Crate and Barrel
11.2022 - Current
Manager
Self-employeed
10.1999 - 09.2018
Some College (No Degree) - Business Management
Essex County College
Accounting - Counting
Gibbs College
Fashion Design - Apparel Design
Fashion Institute of Technology
Similar Profiles
David ThompsonDavid Thompson
Assistant Store Manager at Crate and BarrelAssistant Store Manager at Crate and Barrel
Christopher LawChristopher Law
Furniture Delivery at Crate and BarrelFurniture Delivery at Crate and Barrel
Joseph LousichJoseph Lousich
Sous Chef at Crate and BarrelSous Chef at Crate and Barrel
Lelena TenawLelena Tenaw
Server /Head Hostess at Queen of Sheba Ethiopian Restaurant – NYCServer /Head Hostess at Queen of Sheba Ethiopian Restaurant – NYC
Matthew EsquerreMatthew Esquerre
Valet at Montclair Golf ClubValet at Montclair Golf Club