Ishaaq Rahaman
Queens
Summary
Accomplished professional with a robust background in healthcare and child services, notably at Jamaica Hospital. Demonstrated expertise in crisis management and patient care, leveraging excellent communication skills and proficiency in Microsoft Office Suite. Proven ability to collaborate with multidisciplinary teams, enhancing client outcomes and achieving optimal results in high-pressure environments.
Overview
24
24
years of professional experience
Work History
Congregate Care Specialist 1
Administration for Childrens Services, Nicholas Scopetta Childrens Center
New York
01.2016 - Current
- Created a safe, structured environment for 15 at-risk teenage males confronting neglect, homelessness, truancy, and multiple health issues
- Delivered counseling on time management, academic assistance, priority setting, anger management, and life goal achievement.
- Coordinated and delivered clothing, meals, bed linens, school supplies, and hygiene products to supervised children.
- Practice safe crisis management techniques to defuse conflicts during high-stress situations.
- Collaborated with multidisciplinary teams to address children's needs.
- Facilitated recreational activities to promote social skills and engagement.
- Actively listened to clients' concerns and worked collaboratively with them to identify solutions.
- Provided guidance on how to access medical services, community resources, and support networks.
- Maintained accurate documentation of children's progress and incidents.
Maintenance
Center for Employment Opportunities
New York
01.2015 - 01.2016
- Arranged boxes, materials, hand trucks, and industrial equipment in an orderly manner.
- Assisted with minor moving, demolition, and installation tasks as needed.
- Followed procedures for using chemical cleaners and power equipment to protect floors and fixtures.
- Cleaned building floors through sweeping, mopping, scrubbing, or vacuuming.
Registered Nurse
Jamaica Hospital
Queens
01.2007 - 01.2010
- Conducted psychosocial and physical needs assessments for new clients in mental healthcare unit.
- Monitored and interacted with over 25 adult clients diagnosed with various psychiatric disorders.
- Provided direct patient care in fast-paced hospital environment.
- Administered medications and monitored patient responses effectively.
- Formulated and upheld individualized care plans and treatment schedules for all clients.
- Collaborated with multidisciplinary teams for comprehensive patient care.
- Implemented crisis intervention techniques to de-escalate potentially dangerous situations..
- Monitored patients prescribed psychotropic medications to assess medications' effectiveness and side effects.
- Maintained accurate medical records and documentation per hospital standards.
Registered Nurse
Holliswood Hospital
Queens
01.2006 - 01.2007
- Evaluated support needs and collaborated with up to 30 adolescent clients exhibiting psychiatric diagnoses including schizophrenia, intermittent explosive disorder, bipolar disorder, obsessive-compulsive disorder, and suicidal ideation.
- Ensure safety for all patients in fast-paced environment.
- Maintained accurate medical records and documentation per hospital standards.
- Administer medications to patients, monitor patients for reactions or side effects; record patients' and vital signs and their interaction with other peers on the unit.
- Consult and coordinate with healthcare team members to assess, plan, implement, or evaluate patient care plans.
- Prepare rooms, sterile instruments, equipment, or supplies and ensure that stock of supplies is maintained (e.g. emergency crash cart).
Cashier
Baskin-Robbins
New York
04.2003 - 07.2003
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Issue receipts, refunds, credits, or change due to customers.
- Assist customers by providing information and resolving their complaints.
- Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
- Greet customers entering establishments.
Stock Associate
Duty Free Americas
New York
05.2002 - 07.2002
- Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Receive, open, unpack and issue sales floor merchandise.
- Clean display cases, shelves, and aisles.
- Compare merchandise invoices to items actually received to ensure that shipments are correct.
- Requisition merchandise from supplier based on available space, merchandise on hand, customer demand, or advertised specials.
Education
Associates Degree - Applied Science, Nursing
Queensborough Community College, CUNY
Queens, NY01-2006
Skills
- Microsoft Office Suite
- Type 40 wpm
- Data Entry
- Excellent Communication Skills
Timeline
Congregate Care Specialist 1
Administration for Childrens Services, Nicholas Scopetta Childrens Center
01.2016 - Current
Maintenance
Center for Employment Opportunities
01.2015 - 01.2016
Registered Nurse
Jamaica Hospital
01.2007 - 01.2010
Registered Nurse
Holliswood Hospital
01.2006 - 01.2007
Cashier
Baskin-Robbins
04.2003 - 07.2003
Stock Associate
Duty Free Americas
05.2002 - 07.2002
Associates Degree - Applied Science, Nursing
Queensborough Community College, CUNY