Experienced Relationship Banker with over 6 years of experience in customer service. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
7
7
years of professional experience
11
11
years of post-secondary education
Work History
Relationship Banker
Bank Of America
Raleigh, NC
08.2022 - Current
Develops summaries to assess each client's participation level and determine targets for follow-up plans.
Continually boosts branch production and revenue by consistently meeting all monthly and quarterly sales goals.
Customer Service Representative
Family Medical Supply
Clayton, North Carolina
07.2021 - 07.2022
Assisted patients with order fulfillment and insurance verification.
Deli Clerk
Lowes Foods
Clayton, North Carolina
07.2017 - 07.2021
Prepared food and fulfilled order requests.
Crew Trainer
McDonald’s
Cary, North Carolina
06.2015 - 04.2017
Supervised junior employees to improve store operations.
Education
High School Diploma -
Athens Drive Magnet High
Raleigh, NC
08.2013 - 06.2017
Certificate - Business Administration
Wake Technical Community College
Raleigh, NC
08.2017 - 12.2019
Associate of Applied Science - Business Administration/ HR Management
Wake Technical Community College
Raleigh, NC
08.2017 - 06.2022
Skills
Communication Skills
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Software
Microsoft Office Suite
Timeline
Relationship Banker
Bank Of America
08.2022 - Current
Customer Service Representative
Family Medical Supply
07.2021 - 07.2022
Certificate - Business Administration
Wake Technical Community College
08.2017 - 12.2019
Associate of Applied Science - Business Administration/ HR Management