Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Darden

Raleigh

Summary


Experienced with medical billing and coding. Utilizes skills in claims processing and regulatory compliance to enhance healthcare administration. Knowledge of maintaining accurate patient records and navigating complex billing systems.

Overview

15
15
years of professional experience

Work History

Rideshare Driver

Lyft
05.2023 - Current
  • Consistently earned a 5-star rating across 4000+ Lyft rides by delivering exceptional customer service and ensuring a comfortable experience for passengers.

Orthopedic Medical Assistant

EmergeOrtho
08.2019 - 06.2024
  • Guided over 20 patients daily to exam rooms, answered queries, and streamlined preparation for physician examinations.
  • Collected and processed over 100 specimens weekly, enhancing efficiency in routine diagnostics.
  • Collected and analyzed medical histories for over 50 clients, documenting medications, symptoms, and allergies.
  • Streamlined office operations by managing data entry, phone communications, and filing, enhancing efficiency by 20%.
  • Administered medications to 50+ patients, reducing symptoms by 30% and improving overall wellness.
  • Supported physicians in managing care for over 50 patients weekly, enhancing patient follow-up efficiency.
  • Successfully coordinated and secured over 100 prescribed laboratory tests, ensuring timely analysis and accurate results.

High School Science Teacher

Sallie B Howard
08.2022 - 07.2023
  • Engaged 50+ students and parents to discuss academic progress and foster academic success through clear communication.
  • Led collaboration with 5 faculty members to develop 10 innovative lesson plans, enhancing student engagement by 20%.
  • Implemented engaging classroom management strategies, resulting in a 20% increase in student participation.
  • Enhanced student comprehension of scientific principles, resulting in a 20% increase in test scores through individualized instruction.
  • Implemented exams and standardized assessments, leading to a 20% increase in overall student progress.
  • Administered 50+ assessments, improving student progress tracking by 30% through data-driven insights.
  • Assessed academic skills of 100+ students through verbal evaluations and standardized tests, driving a 20% improvement in scores.
  • Crafted and executed engaging lesson plans, boosting student participation by 20% over one semester.

ELA Teacher

Forest Hills Middle School
08.2021 - 07.2022
  • Designed and executed engaging lesson plans that improved student participation by 30%.

Social Media Evaluator

Appen
03.2017 - 12.2019
  • Enhanced audience engagement by 30% through innovative multimedia strategies and technology for dynamic information delivery.
  • Curated and amplified the company's social media presence, achieving a 20% increase in follower engagement in six months.
  • Boosted customer engagement by 30% on social media platforms, enhancing brand awareness and interaction.
  • Strategically created a comprehensive social media calendar, enhancing engagement by 30% through targeted email blasts and posts.
  • Developed and executed targeted social media campaigns, resulting in a 30% increase in client engagement and reaching 1,000 new customers.

Supervisor

Garda World Cash Logistics
12.2010 - 07.2014
  • Evaluated 100% of incoming materials for quality compliance, ensuring adherence to product specifications and reducing discrepancies by 20%.
  • Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
  • Leveraged leadership skills to boost team efficiency by 20% and streamline workflows to consistently meet daily demands.
  • Revamped training programs, increasing employee skillsets by 30% and promoting 15 internal managers in one year.
  • Enhanced monthly employee performance evaluations and training, boosting work quality by 20% and retention by 15%.
  • Delegated 10+ tasks to a team of 5, improving grooming process efficiency by 20%.
  • Optimized employee scheduling and delegated tasks, boosting productivity by 20% and enhancing team efficiency.

Education

Bachelor of Science - Cellular And Molecular Biology

East Carolina University
01.2018

Bachelor of Arts - Sociology

Catawba College
01.2005

Skills

  • Strong verbal and written communication
  • Proficient in medical terminology
  • Analytical problem solving
  • HIPAA regulations knowledge
  • Insurance verification
  • ICD-10 proficiency

Timeline

Rideshare Driver

Lyft
05.2023 - Current

High School Science Teacher

Sallie B Howard
08.2022 - 07.2023

ELA Teacher

Forest Hills Middle School
08.2021 - 07.2022

Orthopedic Medical Assistant

EmergeOrtho
08.2019 - 06.2024

Social Media Evaluator

Appen
03.2017 - 12.2019

Supervisor

Garda World Cash Logistics
12.2010 - 07.2014

Bachelor of Arts - Sociology

Catawba College

Bachelor of Science - Cellular And Molecular Biology

East Carolina University
Nicole Darden