Isiah Huss
Hewitt
Summary
Professional with winning attitude and desire to deliver exceptional dining experience. Focused on setting high expectations and raising service standards. Committed to delivering exceptional guest service through quality products, timely service, and quick resolution of complaints and issues.
Overview
6
6
years of professional experience
Work History
Regional FOH Manager
Longhorn Steakhouse
Waco
09.2023 - 02.2026
- Managed daily front of house operations and staff scheduling.
- Trained new employees on customer service standards and restaurant procedures.
- Oversaw guest reservations and seating arrangements for optimal flow.
- Handled guest complaints and resolved issues to enhance satisfaction.
- Directed front of house operations to deliver positive guest experiences through friendly service and attention to guest needs.
Floor Manager
Pastini Pastaria
Tigard
09.2019 - 08.2023
- Supervised daily restaurant operations and staff activities.
- Trained new employees on service standards and operational procedures.
- Resolved customer complaints promptly to enhance dining experience.
- Managed store opening and closing procedures to optimize store readiness and maintain strict financial controls.
Education
Some College (No Degree) - Psychology
University of Oregon
Eugene, ORSkills
- Staff training
- Customer service
- Restaurant management
- Operational efficiency
- Inventory control
- Team leadership
Timeline
Regional FOH Manager
Longhorn Steakhouse
09.2023 - 02.2026
Floor Manager
Pastini Pastaria
09.2019 - 08.2023
Some College (No Degree) - Psychology
University of Oregon