Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Work Availability
Quote
Timeline
BusinessAnalyst

Isidro Herrera

Phoenix,AZ

Summary

  • Detail-oriented professional with a strong work ethic, proactive attitude, and adeptness at quickly mastering new concepts. Demonstrates exceptional interpersonal and communication skills, effectively addressing customer concerns to enhance satisfaction. Proven ability to support team objectives, and drive organizational success, while delivering outstanding service. Committed to fostering a collaborative environment focused on positive outcomes.

Overview

4
4
years of professional experience

Work History

Material Handler

Boise Cascade
Phoenix, AZ
12.2023 - Current
  • Verified accuracy of shipments against purchase orders and invoices.
  • Operated forklifts, pallet jacks, and other material handling equipment.
  • Operated forklift in a safe manner to move large shipments within the facility.
  • Performed market research to identify potential sales opportunities.
  • Developed and maintained relationships with customers to ensure repeat business.
  • Coordinated with logistics teams to ensure timely delivery of products to customers.
  • Identified customer needs by asking questions and advising on best solutions.
  • Developed key customer relationships to increase sales.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Updated system with order specifics and customer details, preferences, and billing information.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Handled customer complaints in a professional manner.

Sales Representative

Boise Cascade
PHX, AZ
12.2023 - Current
  • Set and achieved company defined sales goals.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Stayed current on company offerings and industry trends.
  • Built diverse and consistent sales portfolio.

Sales Associate

Lowes Home Improvment
PHX
08.2022 - 11.2023
  • Engaged with customers to build rapport and loyalty.

Barista

Starbucks
PHX, AZ
03.2021 - 08.2022
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.

Education

High School Diploma -

Sunnyslope High School
35th W Dunlap Ave
05-2021

Skills

  • Customer service
  • Problem solving
  • Team building
  • Customer relationship management
  • Freight handling
  • Pulling and staging
  • Reliability
  • Positive attitude
  • Shipping and receiving
  • Communication skills
  • Attention to detail
  • Friendly and helpful

Affiliations

  • I love to go on hikes, i enjoy nature at its finest.
  • I enjoy spending time with my partner.
  • I enjoy socializing with others.
  • Im very honest at times.

Languages

Spanish
Professional
English
Professional

Accomplishments

My targets are to grow with the company i work for.

and to be able to buy a house eventully for me and my famliy.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Be more concerned with your character than your reputation, because your character is what you really are, while your reputation is merely what others think you are.
John R. Wooden

Timeline

Material Handler

Boise Cascade
12.2023 - Current

Sales Representative

Boise Cascade
12.2023 - Current

Sales Associate

Lowes Home Improvment
08.2022 - 11.2023

Barista

Starbucks
03.2021 - 08.2022

High School Diploma -

Sunnyslope High School

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