Isis Little
St. Louis,MO
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Administrative Assistant
IST Management
St. Louis, MO
04.2025 - Current
- Scan and manage confidential court documentation
- Coordinate client appointments and route clients to appropriate attorneys
- Manage multi-line phone system and handle daily client intake calls
- Schedule internal meetings and manage attorney calendars
- Print and process settlement checks
- Maintain organized digital and physical filing systems
- Support office workflow and administrative coordination
Inventory Clerk/Inventory Counter
Penske Logistics
Kinloch, MO
07.2020 - 03.2025
- Material recording clerks track product information in order to keep businesses and supply chains on schedule.
- Production, planning, and expediting clerks manage the flow of information, work, and materials within or among offices in a business.
- Expediting clerks maintain contact with vendors to ensure that supplies and equipment are shipped on time. Shipping, receiving, and traffic clerks keep track of and record outgoing and incoming shipments.
- Making labels, deducting formulas, making sure that container changes were completed and entered for shipments.
- Examine documents, materials, and products, and monitor work processes, in order to assess completeness, accuracy, and conformance to standards and specifications.
- Maintained constant communication with customers regarding logistics and other needs.
- Collaborate with shipping department and ensure efficient flow of all shipments and manage inventory of all products on weekly and monthly basis.
- Maintain inventory control and evaluate all data perform regular quality checks on all vendor supplies and maintain record of all receipts.
- Maintain inventory control and evaluate all data for all stock & non-stock flooring.
- Count merchandise, material, or supplies in stock and posts totals to inventory records using a computer or manually.
- Compute figures from records, such as production records, sales orders, or purchase invoices to obtain current inventory.
- Verify computer data with a physical count of stock and adjusts errors in computation, then count, or investigate and report reasons for discrepancies if there is any.
- Compile information on receipt equipment, merchandise, or disbursement of material, or supplies and cost. Operate office machines, such as calculators, photocopy machines, and computers.
- Maintain log of all records and update all requisitions to ensure efficient cost transfers.
Machine Operator
Imperial Manufacturing Group
11.2018 - 06.2020
- Operated and monitored equipment including carton makers, carton sealers, drop packers, and palletizers.
- Ensured sufficient supply of raw production materials on a daily basis to guarantee uninterrupted and efficient operations.
- Read and interpreted blueprints and diagrams to select a secure machining position and ensure quality production.
- Determined and reported faulty equipment, including filling out hourly inspection sheets based on production quality.
- Identified a production process error that led to an annual 30% efficiency increase across all products.
Warehouse Worker
Ranstad Employment
St. Petters MO
07.2017 - 10.2018
- Checked, verified, and audited merchandise to ensure that ordered merchandise has been received and that merchandise is as ordered and not damaged or defective; entered data into remote data terminal, and place merchandise onto flats and trucks.
- Identified, separated, labeled, and filled merchandise orders from stores by selecting and moving merchandise from pick slot to conveyor.
- Loaded outgoing merchandise form conveyor, and reported damaged or vendor compliance issues to supervisor.
- Met safety, productivity, and quality standards, and performed other related duties and responsibilities as assigned.
- Oversaw the accurate labeling and organization of products within the warehouse, enabling swift retrieval when needed.
Personal Care Assistant
Deer Valley Home Health
04.2013 - 12.2017
- Provided bathing and personal hygiene to clients
- Kept accurate records of intake and output, and entered orders/lab work
- Observed patients on telemetry, interpreted strips, and informed proper staff of any changes on telemetry
- Performed housekeeping duties, such as cooking, cleaning, laundry or running errands
- Planned, shopped for, and prepared nutritious meals
- Accompanied client to physicians' offices or other outings
Production Worker (Temp)
SMX Staffing Management
04.2017 - 06.2017
- Maintained a fast an effective pace
- Learned and operated several different machines
- Reached and exceeded daily goal with great diligence
- Worked successfully as a member of a team
Education
Upper secondary education -
Riverview Gardens Senior High
St. Louis, MOSkills
- Microsoft Office
- Organizational skills
- English
- Data entry
- Microsoft Word
- Office experience
- Microsoft Outlook
- Typing
- Computer operation
- Microsoft Excel
- Attention to detail
- Administrative experience
- Customer service
- Filing
- Appointment scheduling
- Clerical experience
- Time management
- Administrative support
- Computer proficiency
- Customer and client relations
- Scheduling
- Multi-line phone systems
Certification
- Customer Service Representative
- October 2024 to Present
- Experience: Prior experience in customer-facing roles, particularly in call centers, is frequently requested.
- Technical Skills: Proficiency with computers, including experience with Customer Relationship Management (CRM) software and telephone systems.
- Soft Skills: High emotional intelligence, including patience, empathy, and the ability to remain calm under pressure with difficult customers.
Timeline
Administrative Assistant
IST Management
04.2025 - Current
Inventory Clerk/Inventory Counter
Penske Logistics
07.2020 - 03.2025
Machine Operator
Imperial Manufacturing Group
11.2018 - 06.2020
Warehouse Worker
Ranstad Employment
07.2017 - 10.2018
Production Worker (Temp)
SMX Staffing Management
04.2017 - 06.2017
Personal Care Assistant
Deer Valley Home Health
04.2013 - 12.2017
Upper secondary education -
Riverview Gardens Senior High