Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Isis Ortiz

Cape Coral,FL

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to [Company]. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service.

Overview

12
12
years of professional experience

Work History

Pharmacy Technician

CVS Pharmacy
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Streamlined prescription processing with accurate data entry and verification of patient information.
  • Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.

Shift Supervisor

CVS Pharmacy
03.2020 - 02.2022
  • Enhanced team productivity by implementing efficient shift scheduling and task delegation.
  • Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
  • Collaborated with management to develop strategies for boosting overall store performance, leading to higher profit margins.

Sales Associate

Target
04.2019 - 02.2021
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

General Manager

Pilot Travel Centers
04.2010 - 09.2016
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.

Education

High School Diploma -

Santiago Iglesias Pantin
Puerto Rico
05.1998

Skills

  • Regulatory Compliance
  • Intravenous admixture preparation
  • Supply Restocking
  • Insurance Billing
  • Drug Inventory Management
  • Medication Dispensing

Languages

Spanish
Full Professional

Timeline

Shift Supervisor

CVS Pharmacy
03.2020 - 02.2022

Sales Associate

Target
04.2019 - 02.2021

General Manager

Pilot Travel Centers
04.2010 - 09.2016

Pharmacy Technician

CVS Pharmacy

High School Diploma -

Santiago Iglesias Pantin
Isis Ortiz