Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Isis Sáenz

Dublin,OH

Summary

Dynamic cake decorator with expertise in custom cake consultations and expert piping techniques at Wholefoods Market. Proven ability to enhance customer satisfaction through innovative designs and exceptional service. Skilled in food handling safety and quality control, consistently delivering high-quality products while training staff to uphold bakery standards.

Overview

2016
2016
years of professional experience
1
1
Certification

Work History

Cake Decorator

Wholefoods Market
Dublin, OH
  • Executed detailed cake decoration projects, ensuring alignment with client preferences and timely seasonal themes.
  • Collaborated with team members to maintain high standards of cleanliness and food safety in the bakery area.
  • Assisted in inventory management, monitoring supplies for optimal stock levels and freshness.
  • Provided exceptional customer service by engaging with clients to understand their cake design preferences.
  • Executed daily production schedules, adapting quickly to changes in demand or special requests.
  • Trained new staff on decoration techniques and bakery equipment operation for consistent quality output.
  • Designed specialty cakes for weddings, birthdays, and graduations.

Lead Barista

Compass Group
Dublin, OH
02.2008 - 03.2015
  • Assisted in daily operations of coffee bar to provide excellent customer service and maintain product quality.
  • Guided new baristas on beverage preparation methods and ways to engage with customers.
  • Supported inventory management by ordering supplies and reducing waste through careful stock rotation.
  • Collaborated with team to create seasonal beverage menus that improved customer experience and boosted sales.
  • Complied with health and safety regulations during food handling and equipment upkeep.

Education

Bachelor of Arts - Visual Communication And Design

UNAM (Universidad Autónoma De México)
Mexico City

Skills

  • Cake decoration
  • Food handling safety
  • Custom cake consultations
  • Expert piping techniques
  • Visual merchandising
  • Quality control

Certification

Primeros Auxilios Psicológicos (PAP)

Food handler

Languages

Spanish
Native or Bilingual

Timeline

Lead Barista

Compass Group
02.2008 - 03.2015

Cake Decorator

Wholefoods Market

Bachelor of Arts - Visual Communication And Design

UNAM (Universidad Autónoma De México)