Isis Zoukhri
Malden,MA
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
4
4
years of professional experience
Work History
Receptionist
The Hollister Group, Inc | Christina Kennedy
11.2019 - 01.2020
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Delivery Driver
DoorDash
10.2018 - 01.2020
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Cashier
Whole Foods Market | Kristyne Porter
02.2016 - 08.2018
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Instacart Shopper
Instacart | Griffin Coleman
12.2017 - 01.2018
- Increased customer satisfaction by providing timely and efficient grocery shopping services.
- Maintained high levels of accuracy in fulfilling orders, ensuring a positive customer experience.
- Assisted customers with special requests by locating hard-to-find items or making appropriate substitutions.
- Adhered to strict quality standards, carefully selecting fresh produce and checking expiration dates on perishable items.
Education
Associate of Arts - Psychology
Bunker Hill Community College
Charlestown, MA12.2023
GED -
Tufts Administration Building
Somerville, MA05.2017
Skills
- Data Entry
- Scheduling
- Project Coordination
- File Management
- Office Management
- Cash Handling
- Time management
- Multitasking
- Driving Experience
- Cash Register Operation
- Bookkeeping
- Clerical Support
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Receptionist
The Hollister Group, Inc | Christina Kennedy
11.2019 - 01.2020
Delivery Driver
DoorDash
10.2018 - 01.2020
Instacart Shopper
Instacart | Griffin Coleman
12.2017 - 01.2018
Cashier
Whole Foods Market | Kristyne Porter
02.2016 - 08.2018
Associate of Arts - Psychology
Bunker Hill Community College
GED -
Tufts Administration Building
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