Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ismail Bokth

Sterling Heights

Summary

Experienced Private Club Server with a strong commitment to delivering personalized, high-end hospitality in exclusive club environments. Skilled in fine dining service, member relations, event support, and precise order management. Adept at maintaining meticulous service standards and collaborating effectively with team members to ensure seamless operations. Recognized for exceptional performance and awarded Employee of the Month in March 2025 at the Detroit Athletic Club.

Overview

7
7
years of professional experience

Work History

Server

Detroit Athletic Club
10.2022 - Current
  • Greet members by name and remember preferences.
    Provide a high level of hospitality in a discreet and professional manner.
  • Take accurate orders and deliver food and drinks promptly.
    Recommend wine pairings or menu specials when appropriate.
    Maintain knowledge of seasonal menus and dietary restrictions.
  • Set and clear tables with attention to detail. Follow service etiquette for courses, wine service, and formal settings.
  • Assist during private banquets, weddings, or club-hosted events. Coordinate with kitchen and event staff for smooth service.
  • Use POS system to enter orders and process member checks accurately. Ensure charges are correctly billed to the member's account.

General Manager

Dominos's Pizza
05.2021 - 09.2022
  • Managed daily operations, including inventory control, staff scheduling, and customer service.
  • Led a team of employees, providing training and support to ensure efficient and effective operations.
  • Implemented strategies to improve customer satisfaction and increase sales, resulting in a 15% growth in revenue.

Server

Brasserie 8 1/2
08.2018 - 03.2020
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Sunny Hill International School And College
Sylhet, Bangladesh

Skills

  • Strong work ethic
  • Guest engagement
  • Menu memorization
  • Order accuracy
  • Hospitality service expertise
  • Cleanliness standards
  • Professional appearance
  • Point of sale operation
  • Allergy awareness

Timeline

Server

Detroit Athletic Club
10.2022 - Current

General Manager

Dominos's Pizza
05.2021 - 09.2022

Server

Brasserie 8 1/2
08.2018 - 03.2020

Sunny Hill International School And College