Israel Blanc
Gainesville,GA
Summary
Proven leader with a strong work ethic and customer service excellence, demonstrated at PROPRETE PLUS. Expert in maintaining cleanliness and ensuring quality control, with a knack for enhancing customer satisfaction and streamlining operations. Achieved significant improvements in efficiency and customer rapport, leveraging skills in stress tolerance and efficient cleaning.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Dishwasher
Mila
03.2024 - 07.2024
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
Customer Care Representative
PROPRETE PLUS
08.2009 - 08.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Managed high call volume with exceptional professionalism and efficiency.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted call-in customers with questions and orders.
- Built rapport with customers through active listening and empathetic responses, fostering positive relationships.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
Quality Control Inspector
The Willbes Haitian
08.2004 - 02.2005
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Education
No Degree - Accounting, Management
INUFOCAD
HAITISkills
- Strong Work Ethic
- Cleaning and sanitizing
- Punctuality
- Efficient cleaning
- Stress Tolerance
- Customer service excellence
- Competence
- Outgoing
- Leadership
Certification
- Diploma in Accountant 2002-2004
- Certificate in Quality Controller August 2004-February 2005
- Certificate in Emergency Response Team, Haitian Red Cross April-Mai 2006
- Credit Service And Operation December 2008-February 2009
- Security Licence
- Forklift Operator Training Licence
Driver's Licence
Additional Information
I am someone competent and serious, and I can collaborate with almost every team.
Languages
Creole
Native or Bilingual
French
Professional Working
English
Elementary
Timeline
Dishwasher
Mila
03.2024 - 07.2024
Customer Care Representative
PROPRETE PLUS
08.2009 - 08.2023
Quality Control Inspector
The Willbes Haitian
08.2004 - 02.2005
No Degree - Accounting, Management
INUFOCAD
- Diploma in Accountant 2002-2004
- Certificate in Quality Controller August 2004-February 2005
- Certificate in Emergency Response Team, Haitian Red Cross April-Mai 2006
- Credit Service And Operation December 2008-February 2009
- Security Licence
- Forklift Operator Training Licence
Driver's Licence
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