Israel Calderon
Elk Grove,CA
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
AutoZone
07.2023 - Current
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Utilized upselling techniques to promote additional products and increase sales.
- Managed cash register after end of shift to balance and record accurate transactions.
- Managed efficient cash register operations.
- Recommended complementary purchases to customers, increasing revenue.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Helped customers complete purchases, locate items, and join reward programs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Greeted customers and helped with product questions, selections, and purchases.
Shift Leader
Sky Zone Trampoline Park
12.2022 - 07.2023
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Operating the establishment making sure every job is being carried out as intended.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
No Degree -
Franlin High School
Elk GroveSkills
- Order Management
- Customer Needs Assessment
- Merchandise Recommendations
- Cash Drawer Management
- Sales and Promotions
- Customer Service
Timeline
Retail Sales Associate
AutoZone
07.2023 - Current
Shift Leader
Sky Zone Trampoline Park
12.2022 - 07.2023
No Degree -
Franlin High School