Israel Cruz
Dallas,TX
Summary
Driven and versatile professional with experience across hospitality and technical fields, notably at Katy Trail Ice House. Excelled in facility cleaning and enhancing customer service, achieving efficient operational flow and fostering client relationships. Skilled in supply replenishment and adept at troubleshooting, demonstrating a blend of hard and soft skills critical for dynamic work environments.
Overview
13
13
years of professional experience
Work History
Bar Back
Katy Trail Ice House
03.2014 - Current
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Replaced empty kegs and soda syrups.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Learned how to make wide variety of mixed drinks.
Real Estate Intern
Grant Cardone
07.2022 - 07.2023
- Stored client information securely within well-organized, password-protected electronic file system.
- Supported team members by making copies, obtaining electronic signatures and procuring documents from public records.
- Created and organized digital copies of paper contracts and agreements, organizing and securing files according to company policy.
- Stepped in to take responsibility for correspondence and other back-office duties for team members in case of time restrictions or scheduling conflicts.
HVAC Technician
General Project
03.2020 - 07.2022
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Kept accurate records of time and materials used for each job to compile into service reports.
- Maintained boilers, hot water systems, gas heating equipment and food service equipment.
Server
Gloria’s Restaurant
07.2011 - 01.2013
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Education
Master Of Real Estate Development - Real Estate
Grant Cardon
Miami, FLHVAC - Technician
General Project
Garland, TX11.2020
High School -
W.T White High School
Dallas, TX03.2013
Skills
- Ice replenishment
- Glass collection
- Supply Replenishment
- Facility Cleaning
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Good communication skills
I’m good at communicate with people.
Timeline
Real Estate Intern
Grant Cardone
07.2022 - 07.2023
HVAC Technician
General Project
03.2020 - 07.2022
Bar Back
Katy Trail Ice House
03.2014 - Current
Server
Gloria’s Restaurant
07.2011 - 01.2013
Master Of Real Estate Development - Real Estate
Grant Cardon
HVAC - Technician
General Project
High School -
W.T White High School
Similar Profiles
Ava SavageAva Savage
Server/Bartender at Katy Trail Ice House OutpostServer/Bartender at Katy Trail Ice House Outpost
ANNDI ALLENANNDI ALLEN
Server/Bartender at Katy Trail Ice HouseServer/Bartender at Katy Trail Ice House
Caylie CostanzoCaylie Costanzo
Server at Katy Trail Ice HouseServer at Katy Trail Ice House