ISRAEL DIAZ
Hollywood,USA
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front Desk/Customer Service
IMPACT COMPUTERS
Dania Beach, USA
08.2023 - Current
- As an experienced Front Desk professional, I have played a pivotal role in efficiently managing and coordinating daily operations for the company.
- This includes welcoming and assisting clients, providing information and assistance, as well as maintaining effective communication with suppliers and various sources.
- My responsibilities also encompass order tracking, establish links with suppliers and accurately processing orders in a timely manner.
- My focus revolves around delivering exceptional customer service and ensuring organization and efficiency in all interactions, meeting the quality expectations sought by any company for a Front Desk professional.
- Currently, I am working in sales and customer service. Answering calls, responding to emails, and establishing relationships with potential clients for large sales, I still perform things from my previous role, although to a lesser extent since I am dedicated to sales.
Food Runner- Busser -Cook-Server
L'AMOUR
Sunny Isles, USA
11.2022 - 03.2023
- Picks up food product for orders placed by the service staff and delivers the meal to the guest.
- Organize the tables with their glasses and silverware.
- Be aware of anything they need at the table(customers).
- Sub-chef.
- Serve customers at the tables, offering them the best service and of course increasing sales with all kinds of strategies (anchoring, cross-selling, etc.)
Construction Worker
KMR
Fort Lauderdale, USA
07.2022 - 10.2022
- Cleaning and organize the side.
- Assistant.
- Arming rods.
- Formwork.
Picking and Packing
Clubdebut
Hollywood, USA
04.2022 - 06.2022
- Here I was in charge of various areas, sometimes I had to receive the merchandise and check all the products with the list, then I had to classify it according to the item separately and then do the labeling process to be able to send it by UPS to customers.
Busser/Cook/Dishwasher
HBK
Miami, USA
01.2022 - 03.2022
- Making sure that tables are set, silverware is placed correctly and glasses stay full.
- Support the waiter staff to ensure all tables are set and cleared in a timely manner.
- In charge of cleaning and order at the tables.
- Cleaning, maintenance and order in the dishes.
- Cook basically in the grill area and salads.
- In this restaurant I went through these 3 positions starting from dishwasher to cook.
Commercial Adviser
Permoda Ltda
Bogota, Colombia
02.2019 - 12.2021
- My job in this company was to ensure the greatest number of individual sales, for each customer I received, to not only meet my sales goals but also that of the establishment, working with sales indicators to sell more easily and effectively.
- In addition to helping at the cashier with product invoicing, dynamism, agility and good customer service were essential for me to be able to do my job correctly and satisfactorily.
Education
High School Diploma -
Instituto Metropolitano Adventista
Tachira, Venezuela07.2015
Skills
- Customer service
- Busser
- Catering
- Serving Experience
- Customer Relations
- Restaurant Experience
- Attention to Detail
- Good Communication
- Organizational Skills
- Serving
- Interpersonal Communication
- Cooking
- Culinary Experience
- Sales
- Kitchen Experience
- Food Safety
- Food Preparation
- Delivery driver experience
- Multi-tasking
- Problem solving
- Conflict resolution
- Attention to detail
Certification
Food Handler Certification, 01/01/23, 01/31/26, Covers cooking, cleaning, hygiene, and organization.
Languages
- Spanish, Fluent
- English, Fluent
Personal Information
Work Permit:Authorized to work in the U.S. for any company
References
References available upon request.
Timeline
Front Desk/Customer Service
IMPACT COMPUTERS
08.2023 - Current
Food Runner- Busser -Cook-Server
L'AMOUR
11.2022 - 03.2023
Construction Worker
KMR
07.2022 - 10.2022
Picking and Packing
Clubdebut
04.2022 - 06.2022
Busser/Cook/Dishwasher
HBK
01.2022 - 03.2022
Commercial Adviser
Permoda Ltda
02.2019 - 12.2021
High School Diploma -
Instituto Metropolitano Adventista
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