Israel Espinoza
San Antonio,TX
Summary
Dedicated worker passionate about helping others live fulfilling lives by providing personal assistance and care in managing various health-related conditions.
Energetic individual with outstanding interpersonal, analytical and critical thinking skills. Caring and competent Childcare Provider experienced in keeping kids safe while nurturing development with age-appropriate activities. Strong verbal and written communication skills, organized nature and proactive approach to solving problems and managing conflict.
Overview
3
3
years of professional experience
Work History
Server
Mi Tierra Mexican Restaurant
San Antonio, TX
06.2022 - 12.2022
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Cultivated warm relationships with regular customers.
- Answered customers' questions, recommended items and recorded order information.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Child & Family Protection Care Specialist
MVM INC.
03.2021 - 01.2022
- Provided humble care and service to unaccompanied children and teens, while accompanying them on domestic flights and via ground transportation to shelters all over the country.
- Monitored children's safety and well-being to prevent accidents and falls. Prioritizing the safety of the minors.
- Established lasting, professional connections with families and children by encouraging open communication and delivering any feedback.
- Verified any crucial paperwork related to the children's cases.
Resident Supervisor
Corecivic Inc.
02.2020 - 07.2020
- Completed daily resident welfare checks and coordinated with facility staff to meet all resident needs.
- Reported any contraband and any suspicious activity involving any type of runaway plans among the residents.
- Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment.
- Conducted rounds of rooms and building to check on compliance and safety issues, including unlocked windows, propped open doors and broken equipment.
Patient Care Provider
Consumer Directed Services Cds In Texas
07.2019 - 07.2020
- Completed general housekeeping work to help client, including preparing healthy meals and keeping personal areas neat.
- Transported client to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
- Oversaw and planned resident schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
- Provided patients and families with emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
Education
Bachelor of Science - Psychology, Sociology
Texas A&M University - San Antonio
San Antonio, TX05.2024
High School Diploma -
Southwest High School
San Antonio06.2017
Skills
- Customer Service
- Emotional support
- Fluent in Spanish
- First Aid/CPR
- Flexible and Adaptable
- Transportation solution development
- Safety Inspections
- Conflict Resolution
Timeline
Server
Mi Tierra Mexican Restaurant
06.2022 - 12.2022
Child & Family Protection Care Specialist
MVM INC.
03.2021 - 01.2022
Resident Supervisor
Corecivic Inc.
02.2020 - 07.2020
Patient Care Provider
Consumer Directed Services Cds In Texas
07.2019 - 07.2020
Bachelor of Science - Psychology, Sociology
Texas A&M University - San Antonio
High School Diploma -
Southwest High School
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